common yahoo problems
Lost passwords, blocked login attempts, and saved bookmarks misbehaving are some fairly typical Yahoo issues that don’t take much time to resolve. So let’s get these out of the way first.
yahoo login not working
When you enter your email address and password, but they don’t log in, it’s a problem with your username or password. retrieve them and your login should work.
Note: If your account has been inactive for more than 90 days, there is a possibility that it cannot be recovered.
here are some instructions you can follow to recover your account.
If you don’t have access to any of your recovery options, you may not be able to access your account again. It’s worth speaking to a yahoo live agent for additional steps.
login page keeps showing up
There is also the possibility that you may be repeatedly prompted to log in, even though your credentials are correct. you can try the following:
- clear your cache. (for instructions on how to clear your cache, scroll to yahoo browser problems).
- restart or try a different browser.
- then try to login only from login.yahoo .com.
yahoo account is locked
After too many failed login attempts, you may have locked out your account. this is an especially common issue on mobile devices and you may see a message saying “mobile locked”.
The duration of your block on mobile devices is usually 12 hours. however, if you sign in from your computer, you may be able to restart the sign-in process on your mobile device in a few minutes.
bookmark function not working
It makes perfect sense to bookmark the most frequently visited sites. If you’re a yahoo user and you can’t access your email through your bookmark, this could be due to a browser or program update.
The solution is to remove the bookmark and replace it with a new one.
problems with yahoo browser
A lot of users set Yahoo.com as the homepage on their browsers. From here, they can access their email, news, weather updates, a search bar, etc. For some, this page is the first online activity they will have for the day.
then if the yahoo webpage suddenly doesn’t work properly, it’s not only irritating but it can also mess up your workflow because you’ll be forced to load everything separately.
reasons why yahoo is not working in your browser
- the browser page loads very slowly or does not load at all.
- the browser does not display images or parts of the text.
- clicking the mail icon, does not redirect to yahoo mail.
this is what you can do to try to get the browser to cooperate with yahoo services:
“Is yahoo down?”
If your internet connection is strong, you can always see if yahoo mail is inaccessible to everyone. go to downdetector.com or isitdownrightnow.com for more information.
clear your cache
The main reason why clearing the cache can be beneficial is because it stores a lot of unnecessary data for you. By removing some of that data, your browser can load much faster.
update your browser
It is worth noting that the web browsers supported by yahoo are google chrome, microsoft edge, firefox, and opera. you should not use an unsupported browser because it may leave you more vulnerable to computer attacks or viruses.
make sure you are using the latest version of a supported browser. once updated, it should allow yahoo to load and perform tasks.
instructions for updating the chrome browser are below. if you’re using a different browser, the settings will also take you to a way to update.
allow javascript
Media, such as videos or images, won’t load? it could be a problem with your browser settings and whether or not they allow javascript. there is a quick way to check this:
yahoo problems with your operating system
An email service provider as popular as Yahoo should be 100% compatible with any operating system available today. Instead, there are a few snags that often require troubleshooting. Here’s what you need to know about Windows 10, Android, and iOS devices.
yahoo mail doesn’t work on windows 10
it used to be possible to access yahoo mail on the desktop; however, this feature has been discontinued in windows 10.
Note: The previous app for windows 10 was a web wrapper for yahoo webmail and was never a truly native desktop app. If you’re interested in learning more about desktop email, we’ve got you covered. the mailbird blog can teach you how to choose an email client and show you the difference it can make to your productivity.
yahoo mail doesn’t work on android or iphone
There are many situations where the yahoo mobile app is useful: to get tickets to a movie screening, to confirm an address for an appointment, or to show your boarding pass before a flight.
Because yahoo plays such an important role wherever you go, you’ll need to keep an eye out for solutions to these issues:
- The app won’t connect to the internet.
- The app crashes when you open it.
- The app doesn’t accept your login credentials.
Depending on your device, the instructions look a bit different. Below you will find tips on how to fix yahoo on android and iphone.
how to fix yahoo mail on android
check network and internet settings:
make sure your android can connect to the internet. You should also check that yahoo has permission to use data if you are not connected to wi-fi.
Update the app:
Not all updates are applied automatically, so it’s a good idea to check the status of your yahoo application. if an update is available, install it, restart your device and sign in again.
verify your phone number:
If you go to the web browser, you can confirm your phone number. this might help if your number has changed or your app was out of date for some time.
How to Fix Yahoo Mail on iPhone
The same strategies we described with android will apply to iphone, but it will look a bit different. here are some instructions to guide you.
check network and internet connection:
Update the app.
verify your phone number:
Update iOS:
It may be that your ios is not cooperating with other applications. if you update it it might help the yahoo app to know to sync with the server again.
Yahoo Syncing or Loading Issues
A couple of issues can happen with email providers that require a bit of investigating to fix.
- Emails don’t appear where you expect.
- Emails don’t seem to arrive in your inbox.
- Your colleagues say they don’t. receive your email.
- a third-party application like thunderbird does not give you access to your email.
There is a possibility that it may be necessary to reconfigure your account settings. it may also be that you are exceeding your daily message limit. in the case of thunderbird, you will need a special password. let’s take a look at some solutions.
yahoo does not display emails correctly
Are some emails not appearing as expected? you may not know this, but there are two ways to view your inbox and that could affect your view.
there is a full version of yahoo, which includes high definition images, video, etc. there is also the aptly named basic mail, which only displays the text of the email.
If you want to see a basic version of your inbox, all you need to do is go to settings and select switch to basic mail on the right hand side. you can go back to the full version the same way.
Emails Not Sending or Receiving
This problem is serious. Missing an email or a sender missing an important message from you can have ripple effects that delay projects or cause confusion. This is what you can check when Yahoo is not sending or receiving emails.
check your spam folder
If you’re expecting an email, you should always check your spam folder. There is no email service with an absolutely perfect spam filtering system. be careful not to open unknown links and always check the sender’s email address before moving it to your regular inbox.
check your contact list for blocked senders
You may have accidentally blocked one of the contacts you expect to receive messages from. you can check this very easily in the security and privacy settings.
Check the Reply-To Address
If you receive an email in your personal inbox that you would have preferred to receive through your professional email, you can reply and add a short note with information about a new contact email. Yahoo has a special feature to add a “reply-to address” so your reader can automatically update that information. Unfortunately, if you leave the reply feature on, it could mean that all of your readers are updating your contact card with that information. check that this field is usually blank to avoid confusion.
check your filters
Your account settings may assign certain emails to go to different folders.
check message limits
sent a big mass email?
You can only send a certain number of emails per day (and not all at once) on a regular yahoo account. To prevent spammers in general, the exact number of emails allowed is not public knowledge. you should get a warning if you’ve exceeded your limit, so check your notifications.
check imap/pop/smtp settings
If you are using Yahoo with a third-party application (such as Mailbird, Outlook, or the Mail application on Mac), you may need to review the configuration settings that connect your application to the Yahoo server. mailbird has a page to help you specifically with yahoo setup.
Yahoo Doesn’t Load on Thunderbird
thunderbird is an email application that has been around for almost as long as yahoo. in fact, it’s known for keeping it old school, so you won’t find many bells and whistles or new features in this app.
In general, a lot of troubleshooting is required to use this application, and getting yahoo to load is no exception. the most common problem with thunderbird and yahoo is that the app doesn’t support yahoo’s main login method.
luckily it’s easy to generate a unique password that thunderbird will accept, and you’ll be able to log into yahoo with that.
lost contacts
If your account is experiencing some issues, there’s a chance you’ll notice a change in your contacts. tracking contact information can be really challenging, so keeping everything in one place is an important feature of an email service.
If you see your recent contacts missing, you may have accidentally deleted them. Unfortunately, there is currently no option to restore deleted contacts.
is there a better way?
If you’re ready to weigh your options against using Yahoo, you’ve come to the right place. We have a couple of ideas: one would be to try a new email service provider, and the other is to keep Yahoo, but use a desktop email client to offer a clean and simple solution. You’ll find Mailbird is lightning fast and boosts productivity tenfold.
Let’s take a closer look at these two options.
try another email service
yahoo is known for its ample storage space, but also for having a lot of ads in the free version, not to mention below-average spam filtering. it might be time to change your email account to something that better suits your needs.
Our blog is a great resource for anyone looking for a new email provider. Take a look at our ultimate guide to email accounts to review the top free email providers to choose from.
If you are running a small business, we have lots of information on email hosting. You can always compare and contrast popular business email providers as well.
Which provider you decide to go with, there’s always room for improvement, so we have to share how mailbird can greatly improve your email.
use mailbird with any email address
Whether you want to continue using yahoo or switch to a new provider, you should consider using it with an award-winning desktop client that can take your email experience to a new level.
We strive to provide our users with a stress-free relationship with their email by providing a simple setup process and a clean interface that doesn’t overwhelm their senses.
what is mailbird?
mailbird is a desktop email client that will host all your email accounts in one place. you can easily move between your personal or professional emails, or view all your emails collectively in the unified inbox.
mailbird uses imap protocols to connect with most email services (yahoo, gmail, gmx, etc.). you can connect as many email addresses as you want; everyone is welcome aboard.
how can mailbird help?
You won’t have to worry about going to your browser and logging in and out all the time because mailbird automatically detects server settings and syncs your email address with the software.
In yahoo, you have to look up contact information. our interface makes it easy to click on a contact’s avatar and quickly take an action, like setting up a rule or deleting emails you don’t need. Contact Manager will quickly import your address book from Gmail, Outlook, or a .csv file, so adding contacts is a breeze.
When you’re away from an internet connection, you won’t be able to do a lot with a web-based email provider like Yahoo. Fortunately, with Mailbird you can still work offline. You can easily access previous messages and write drafts to send later.
if you like to use your browser next to your inbox, you can also do it with mailbird. Get quick access to dozens of integrations, including Google Chrome, all Google Workspace apps, Twitter, Slack, WhatsApp, Dropbox, and Evernote.
mailbird features you’ll love
- Unified Inbox: Easily manage all your emails and contacts from multiple accounts in one place. search chat logs
- unified calendar: manage any of your schedules without switching to different apps.
- email tracking – Never wonder if your email has been opened again. track your open rate and even see who is still waiting to reply to your group emails.
- Snooze:Give yourself a chance to focus on high-priority emails by hitting Snooze on a message. Set it to reappear later that day, or even pick another date and time.
- Customizable Layout: Easily adjust the theme to dark mode or another skin of your choosing. You can also change where your emails and apps open on the screen.Contact search
- Custom Sounds:You can even make sure potentially urgent emails get their own special notification sound.
- LinkedIn Lookup: Keep up-to-date on their major career moves with our quick connection over to your contact’s LinkedIn profile.
- Attachment Search:Hunting for important files, links, and photos has never been easier.
- Shortcuts: A single keystroke can help you open, reply to, delete, or label your emails.
- Multi-Language Support:17 different languages have been made available to help you navigate with ease.
- 24/7 Support: Any questions you may have along the way will be answered by our stellar support team.
affordable price
Using yahoo may be free in your browser, but it’s full of ads and doesn’t host multiple email addresses at once. For a very nominal price, Mailbird will help speed up your work.
We pride ourselves on continually improving year after year. We regularly implement suggestions from our users and have a great support community to keep you updated with new features.
Once our users get comfortable with mailbird, it’s not uncommon for them to switch to our one-time payment option, which gives you a lifetime subscription. take a look at our pricing options below:
- unlimited email accounts
- unified accounts
- repeat email
- app integration
- personal +
- email follow-up
- exchange support
- enterprise applications
- priority support
- bulk order discount
mailbird also comes with a trial period, so you have the opportunity to try it out and unsubscribe if it’s not right for you. It’s incredibly easy to get started, so feel free to try it out with your yahoo address today.
before you go
yahoo problems can occur in several places: within the operating system, in your browser, or it could be a problem with a yahoo feature like the bookmark or address book.
With this article, you now have many of the tools you need to work with a variety of solutions. yahoo users should feel comfortable resetting their browser or generating a temporary password.
If you find that problems with yahoo keep piling up, we hope you’ll consider trying an alternative mail client like mailbird to keep things simple and easy to navigate.