Have you tried to open gmail on your phone recently but it keeps crashing? go here to fix it. maybe it says “unfortunately, gmail has stopped working”, “gmail keeps crashing“, or worst case, crashes when you’re composing an email? it’s a common problem among users and it’s what you can fix yourself with a few clicks.
gmail keeps crashing in app is usually a software problem and mainly occurs when the system is not working properly; maybe you are running too many background processes, gmail app is outdated and other factors. The upside is that you can fix the problem by following the solutions in this article. To get started, simply reboot your phone, and follow the step-by-step processes.
- update the gmail app
we hope your gmail will work perfectly after rebooting your phone. But if that didn’t work quite right for you, we recommend you update the gmail app now. perhaps the version you are running is buggy or out of date. To update the gmail app on your phone, all you need to do is head over to the play store.
- make sure you are connected to the internet and launch play store on your phone.
- tap the three lines button in the top corner of the screen to open the menu side.
- press my apps & games and wait a few seconds for your app updates to load.
- find gmail in the list and tap the update button next to is.
run gmail after installing the update to see if it starts correctly. If it still doesn’t work after update or no update is available, please try the following solution first.
- clear the cache of the gmail app
If the gmail app update didn’t work for you, try clearing your cached data instead. Like any other android app, gmail stores some data temporarily so that it runs faster and uses less resources. But if gmail is not working properly on your phone, clearing cached data might fix it. follow the steps below to get started.
- launch the settings app on your phone and click apps & notifications
- click see all apps to see all apps installed on your phone.
- locate and select gmail from the list.
- press storage & cache
- touch clear cache to clear cached data.
- go back once and tap force stop on the gmail app info page.
restart gmail to see if it works or try other solutions below.
- uninstall gmail updates
The gmail app can also keep crashing if the updated version you’re running conflicts with your phone system; in some cases, it might even be buggy. In that case, uninstalling gmail app updates is a reliable way to fix it. and it takes a few minutes to do, just follow the steps below.
- open settings on your phone and click apps & notifications
- touch see all apps to see all the apps installed on your phone.
- locate and select gmail strong> from the list.
- look directly at the top right corner of the screen and tap the 3-dot menu
- finally, tap uninstall updates to restore gmail to its initial version.
run gmail, as usual, to see if it works. If so, you may not update the gmail app for a while if none of your favorite features are missing.
- delete google account and sign in again
Sometimes the problem is not with the gmail app or your phone, but with your google account. one way to fix it is to log in your google again; basically you need to remove your google account from your phone first and sign in again. that’s how it’s done.
- open settingson your phone.
- scroll down and select
- locate and select your default google account from the list.
- press delete accountand confirm the action.
After that, please go back to the account settings page to re-add your google account.
- scroll to the bottom of accounts and tap add account.
- press
- confirm your phone’s security and enter the details of your google account to sign in.
try to use gmail again after the process. If it still doesn’t work, continue with the steps below.
- check your phone storage
Are you running out of storage on your android phone? you may have problems with apps running smoothly. To ensure your device works as expected, we recommend that you have at least 1GB of free storage space on your phone. So if your gmail app keeps crashing then check the storage and do a cleanup if needed. you can go to settings > storage to view your phone’s storage.
tap internal storage to see what’s eating up your storage, then clean up a bit: remove unnecessary files, watched videos, unimportant apps, etc. just make sure you have enough free space on your storage.
- uninstall and reinstall the gmail app
We mentioned earlier, in solution 2, about uninstalling gmail updates. well, if that doesn’t work for you, you can try uninstalling and reinstalling the gmail app. the process will erase all local data about gmail on your phone and start over when you start using it again. we do not mean that your emails would disappear, to clarify. Follow the steps below to uninstall and reinstall the gmail app on your phone.
- launch play store on your phone and search
- on the app preview page, tap uninstall to remove gmail .
- wait a few seconds, then tap update (or install) to reinstall it.
run gmail after reinstalling it and use it normally to see if it works.
- remove battery saver
Battery saver can also sometimes make it difficult for your apps and some other features of your phone to work properly. So if gmail started crashing on your phone, please try to disable battery more safely in the meantime. depending on the brand of android phone you are using, you may find the battery saver tile in your quick settings panel; find it and disable it. if it’s not there, go to settings > battery to possible battery saving.
- reset app preferences
One more thing we recommend you do to fix gmail lock on your phone is to reset app preferences. did you hear that loud? When you “reset app preferences” on your phone, it restores the app settings to factory options. So if your gmail stopped working due to invalid settings, it will work again after you reset app preferences. let’s get into that.
- launch your device settings
- click reset options
- carefully select reset app preferences from the options.
- you can review what it does, then tap reset apps to confirm the action .
scroll to the bottom and select
following all the steps mentioned in this article would surely help to revive your broken gmail app. If unfortunately none of the fixes worked for you, you can try updating your phone to its latest version. or worst case scenario you can factory reset your phone but that’s not always the case.