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- The department’s tax return status tracker allows customers to sign up for automated text and email alerts that are sent whenever their return status is updated. clients need their social security number, filing status, and anticipated refund or balance due to enroll and must re-enroll each year.
- Get answers 24/7 by reviewing personal tax FAQs or with the help of the department’s new chatbot, dora, a virtual assistant programmed to answer common taxes , motor vehicles and driver’s license questions.
- Email questions to income@dor.mo.gov.
- Taxpayer assistance offices are available at six locations throughout the state. As services vary by location, customers are encouraged to review the list of services offered before visiting. Please note that individual income tax preparation services are not available.
- Assistance with individual income tax preparation may be available from a volunteer program in your area. Check out these resources for additional information: Free IRS Tax Return Preparation for Qualifying Taxpayers, MU Extension Taxpayer Education, and AARP Foundation Tax Helper.
- Customers may contact the department’s tax division at 573-751-3505, Monday through Friday, 8 a.m. to 5 p.m. m. to 5 p.m. m.
Taxpayers have until April 15, 2020 to file their 2019 tax returns.
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