Why Can&039t I Send Emails Using Mail Drop? – Honeycrisp

how to get the most out of sending mail

Sending large files can be a huge hassle. using a third party app or website, which requires passwords, registration and advanced sharing options are not good solutions.

If you have an icloud account, you can skip all these tedious workarounds and use mailing instead. mail drop is a great, easy-to-use method of sending those large files, but if you’re having trouble with mail drop, we want to help you figure it out.

You would think that would be simple enough, but there are many ways that interpretation of information can get lost in translation between different email clients and operating platforms.

Troubleshooting problems, in a nutshell, can be caused by sending files that exceed size limits or communication failures between different email systems and different operating systems. other problems could be because the recipient has an old email application that doesn’t support a certain encoding, or certain email applications refuse to handle messages over a certain size.

here’s how to avoid these problems and make your mail do what you need it to do:

make sure your apple devices meet the compatibility requirements

mail drop only works with a mac running os x yosemite or later. for iphone, ipad or ipod touch you must have ios 9.2 or later. and your mac or pc must have an updated browser.

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allow mail drop for non-icloud accounts

mail delivery is turned on for icloud by default. To enable this feature for non-icloud email accounts, go to Mail > preferences, click on “accounts”. then choose your non-icloud email account. under “account information”, check the box to send large attachments with mail.

beware of size limits

mail drop allows attachments up to 5gb. If your attachment is larger than 5GB, you can send the content in multiple emails or compress your attachments.

also, mail drop gives you a total maximum of 1tb for your storage limit. each attachment you send expires after 30 days, so if you’ve reached your storage limit, you’ll have to wait until some of that space is freed up.

make your attachments windows friendly

some email clients and operating systems cannot read certain graphic files sent from macos. to avoid this in mail delivery, choose edit > attachments > Always send windows-friendly attachments.

windows also depends on file extensions, so be sure to always include your file extensions in emails. before you drag or attach it, make sure it has a file extension. to be able to see this open browser easier > preferences, click advanced and select the show all filename extensions box.

make sure attachments appear at the end of the message

Drag and drop in mail delivery will drop your attachment where you dropped it. On some operating systems and email clients, this can cause a problem with online graphics or online display. To ensure that all attachments automatically appear at the bottom of your message, you can select edit > attachments > always insert attachments at the end of the message.

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We understand how frustrating it can be when your mailbox works the way you need it to. If you follow these steps, you should avoid them to avoid the most common mail drop issues.

Have you tried these steps and still have problems? write us.

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