Is your email client displaying the error message imap.gmail.com not responding?
Email users prefer to access email through the most secure, stable and simple email clients, such as outlook, apple mail, etc.
However, many of them have often experienced error like imap.gmail.com not responding on their devices.
At bobcares, we often receive requests from our customers to fix an imap.gmail.com not responding error message as part of our server management services.
Today, let’s go into detail about how our support engineers fix this bug.
reasons for imap.gmail.com not responding error message?
This error usually occurs due to email misconfiguration or minor problems with the email server or internet connection. additionally, the client may experience this error when receiving mail in the email client.
users may receive the following error in the email client,
imap.gmail.com not responding error message – how do we fix it
At bobcares, where we have over a decade of server administration experience, we see many customers facing email server issues.
Now let’s see the main reasons for imap error and how our support engineers fix this error.
mail client error
Sometimes this error can arise due to a glitch in the mail application itself. because, when running an email client, it uses server variables and modules. if any of them get corrupted, the app causes a series of weird issues like the error message in discussion.
Therefore, our support engineers suggest our customers to force close the application. sometimes force closing and reopening the mail client can fix the error.
Also, due to some reasons, the email client may enter an error state and cannot access google’s imap servers. then, it is necessary to update the operating system to the latest version.
particularly for iphone users where apple has released a special update to resolve issues with the email client.
Also, make sure your email clients are updated to the latest version.
remove and re-add email account
Recently, one of our customers had a problem with his iPhone app. he got error message like “mail server imap.gmail.com is not responding. Please check that you have entered the correct account information in the mail settings.”
Therefore, our support engineers suggest our customers follow the steps below to fix the error.
1. Initially, launch the Settings app and open Accounts & password preferences cell.
2. then select the email account you are having the error with, go to mail, contacts, calendars >> email account >> click the delete account button.
3. again, click the add account button to add it back to the mail app.
4. after that, choose an email provider from the list and sign in with the username and password to receive emails once again.
that’s all.
incorrect ssl configuration
Similarly, another customer had problems receiving emails. he failed to receive emails and showed imap.gmail.com not responding error message.
Often this error can occur due to a missing ssl error for the account. Sometimes clients can enable ssl without installing ssl on the server. then the email account couldn’t send an email because it couldn’t find a secure connection.
adjusting the ssl settings like port and ssl authentication options in the email client will solve the problem.
[need help correcting email errors? we will help you.]
conclusion
In short, imap.gmail.com not responding error message occurs due to misconfiguration of email or minor problems with email server or internet connection. today we saw how our support engineers helped our customers resolve the error.