send to mail recipient is a function built into microsoft excel and word. It allows you to quickly and directly access the email client to send your documents. however, if send to mail recipient doesn’t work, do you know how to fix it?
In this post, we summarize some solutions that have proven to be effective. you can try them one by one to resolve send to recipient mail not working in outlook 2010/2007.
fix 1: repair microsoft office
microsoft office has a built-in option that allows you to perform a quick repair of the program. try these steps to get the job done:
- press the win and r keys at the same time to open run.
- type control and press enter to open control panel.
- go to programs > programs and features.
- right-click microsoft office and choose change from the pop-up menu.
- The office will show you two repair options: express repair and online repair. choose an option according to your needs and press repair.
When the repair process is complete, you can go check if you can use the send to mail recipient option as usual.
fix 2: set microsoft outlook as the default mail client
Usually the mail application is set as the default mail client. if you are using outlook instead it will give file explorer error. To correct this situation, you must set Microsoft Outlook as the default mail client:
- go to home > settings >apps > default apps .
- press the email option under email
- choose outlook to set it as the default mail client.
if sending to mail recipient doesn’t work in outlook 2007/2010 still persists, try the following.
fix 3: remove msmapi32.dll
The file msmapi.32.dll is associated with the microsoft outlook client. if you delete it, outlook will recreate a new one in the same location.
1. open file explorer.
2. do it in the following location on your c drive (select one according to your edition of windows):
- for 32-bit: c: -> program files (x86) -> common files -> system -> msmapi-> 1033
- for 64 bit: c: -> program files -> common files -> system -> msmapi-> 1033
In case you cannot find the msmapi file after entering the above location, you can go to the following location:
c:-> program files (x86) -> microsoft office-> root – > vfs-> commonx86 program files -> system -> msmapi-> 1033
3. find the msmapi32.dll and delete it.
4. close the file explorer.
5. type exe in the search bar.
6. click to run it.
7. start outlook to recreate the msmapi32.dll file and run it.
then you can try using this function to see if it’s normal. if not, try the next one.
fix 4: reinstall microsoft office
reinstalling microsoft office is a straightforward way to fix send to recipient mail not working issue. will remove corrupted system files to fix this problem.
you can follow these steps:
- open control panel.
- go to programs > programs and features.
- right-click microsoft office and select uninstall. then follow the wizard to uninstall the program.
- download and install a fresh copy of microsoft office to get rid of send to recipient not working issue.
There are also some workarounds you can try to fix sending to email recipient not working.
For example, you can create a new user account and use this new account to try to send a document using the Send to Mail Recipient function. Also, you can restore your system to a previous restore point to try.