We recommend using the Outlook email client or the Outlook Web App (OWA) to access your USC Office 365 email. this page provides links to documentation on how to set up your email client to access office 365. when setting up your email client to work with your usc mailbox, we recommend selecting the microsoft 365 setup wizard (choose at configure Outlook). if you are using an email client other than outlook and microsoft 365 or office 365 is not a configuration option, we recommend selecting the exchange configuration option and only using the imap (internet message access protocol) option if there is no other option.
exchange vs. imap
There are several benefits to configuring your email client to use “Microsoft 365”, “Office 365”, or “Exchange” instead of the IMAP setting. Microsoft 365 only requires you to provide your email address and password for setup; imap, however, requires additional information from the server. Microsoft 365 also provides direct access to the USC calendar that is part of your Office 365 account.
Reading: Office 365 incoming mail server
If you use Microsoft Outlook as your email client, you must use the default Microsoft 365 account type. At this time, it also supports connecting to other compatible mail clients using the exchange and imap4 connection methods with oauth2, although exchange is preferred.
set up an office 365 account with microsoft 35
For documentation on setting up your office 365 account in an email client using exchange, see the links at the bottom of this page.
Note: The versions of Outlook listed below are the only versions supported by Microsoft for use with Office 365.
microsoft 365 apps for enterprise 2019 outlook 2016 outlook
set up an office 365 account using imap and smtp with oauth2 authentication
Below is information on how to set up your supported email clients to access your office 365 account using imap and smtp with oauth2 authentication. You will need to know your office 365 email address (based on your usc netid username), password, and office 365 server settings in order to properly set up your email client. no longer allows new accounts to connect with imap and smtp without oauth2. existing accounts configured to connect via imap and smtp will need to update their client and client settings to an oauth2 compatible client soon as it will no longer support basic authentication starting in early 2021.
imap and smtp with oauth2 server setup
The following is the incoming and outgoing imap server settings for office 365.
The following screenshots provide a summary of how to connect your email client to Office 365 using the Microsoft 365 protocol and IMAP/SMTP (non-Outlook email clients).
configure microsoft outlook for microsoft 365 or exchange
Start outlook after the initial installation of office or find the mail item in the windows control panel to add or edit your outlook account profile.
After first installation of Office, click the Windows Start, then launch Outlook:
name your new profile:
select the microsoft 365 setup assistant:
enter your usc email address and click “connect”
enter your netid and password:
verify your identity on the duo multifactor authentication page:
outlook should connect to your usc mailbox after the wizard configures the settings.
You may also see a configuration page similar to the screens below.
note: outlook for mac settings are similar
settings for imap/smtp with oauth2 (non-outlook mail clients)
Use the following screenshot as a guide to configure your imap/smtp client with oauth2. the example is for thunderbird v78.4.
additional configuration details
For help setting up your email clients, see the following guides:
gmail for android mobile app
sign in to office 365
microsoft office 365 documentation
- office 365 overview
- office 365 video tutorials
- office 365 frequently asked questions
access to office 365
- using the outlook web app (owa)
office 365 email
- manage your email
- set up your email client for office 365
- set up your mobile device
- support general for mobile devices
office 365 calendar
- office 365 calendar overview
- outlook web app (win and mac)
- outlook 2016 (win)
- outlook 2016 (mac)
- calendar/calendar (mac)
- mobile devices
onedrive for business
- onedrive for business apps
- using onedrive for business
- restoring files from onedrive
- sharepoint sites
- sharepoint security groups
- sharepoint file restore
skype for business
If you need help setting up your email client for office 365, please contact their support center.
- set up your mobile device