boomerang for gmail is a browser extension that enhances email by adding some features not available natively. This page answers some frequently asked questions. If you don’t see the answer to your question here, please contact us at support@baydin.com and be sure to include a couple of sentences about what’s going on so we can help you.
installation
what do I need to use boomerang?
does google verify boomerang?
does boomerang work with g suite (google apps)?
I keep trying to use boomerang but it doesn’t work and I don’t know why.
boomerang (return to inbox later)
how do I use the boomerang?
how do i use boomerang in bulk?
Where can I see my pending boomerang messages?
How do I reschedule or cancel a boomerang message?
How do I change my messaging preferences?
what is “boomerang magic”?
How do I add a note to a message?
How do I change a note in a message that is pending?
how can i customize the boomerang menu?
send later
how do I use send later?
Do I need to have my computer on or my browser open when the message is scheduled to be sent?
How do I see my outgoing messages?
How do I know my send later message has been delivered?
recurring messages
How do I create a recurring message?
How do I change, edit or cancel a recurring message?
read receipts
what is a read receipt?
How do read receipts work?
How reliable are read receipts?
What happens if I send an email to many people? can I know who opened/read it or clicked on the links?
How are read receipts different from ‘click and open tracking’?
what data is provided to the sender if I choose not to provide a read receipt?
How do I track clicks and opens using boomerang?
why do my links now appear as ‘mailstat.us’?
How do I see the results of my tracked messages?
how do I hide previously tracked messages?
programming functions
how do I use boomerang’s scheduling features?
what’s so magical about the live magic calendar?
Does my recipient need to use a boomerang for the magic to work? do they need to use gmail?
How can I change the calendars that are displayed?
How do you avoid double booking when suggesting times?
what is the magic boomerang bar?
what if my recipient is in a different time zone?
I booked a bunch of times for someone and they never responded to my email! how do i get rid of all these reservations in my calendar?
I sent an email with several suggestions and now I want to remove one (or more) of them. can I remove hours from the list after sending the email?
How do I cancel an event I suggested if I change my mind?
zoom integration
how do i add my zoom account to boomerang?
How do I add a zoom meeting to an event?
how do I turn off boomerang zoom?
how do i uninstall boomerang from my zoom account?
responsible
what is responsible?
sounds great! how do i take responsibility?
Can I disable liability?
is boomerang reading my emails?
Do I have to pay to use responsive?
I added a negative word, but the positive score for respondable increased. what gives?
inbox pause
what is this pause button i see in my gmail?
can I hide the pause button from the inbox?
Does pausing inbox affect email delivery on other devices? what if i’m on my phone?
how do i resume my inbox if i’m not on my computer or can’t access boomerang for gmail?
How does pausing work in the inbox?
does boomerang forward or hold my emails while my inbox is paused?
Why does using the inbox pause feature ask for configuration permissions?
since pausing inbox uses filters, will this interfere with the filters I already set?
can I send an email while my inbox is paused?
how does pausing the inbox affect my boomerang and sending subsequent messages?
how do I find emails when my inbox is paused?
something went wrong! how can i manually resume my inbox without using boomerang?
what if I’m expecting some urgent emails? can i receive some emails instantly while my inbox is paused?
I have a free account and want to remove the signature linking to inboxpause.com from my autoresponder. why can’t i?
Why do I keep getting emails when I pause my inbox?
billing
how much does the boomerang cost?
I see the monthly pricing options on the subscription page. do you have an annual billing option?
my coworkers also use boomerang. can we buy a team or group boomerang subscription for our g suite (google apps) domain?
I’m using boomerang for work. Will you give me an invoice so I can spend it?
How do I update my payment information?
How do I cancel my boomerang subscription or turn off auto-renew?
I have canceled my subscription before. how do i restart my subscription?
I changed my email address. can I transfer my subscription to the new email address?
What about all the messages I had scheduled in my old account? can those be moved?
I don’t have a credit card, what should I do?
how do you count 10 messages per month for boomerang basic?
What happens if I exceed the limit of 10 messages per month with boomerang basic? Will they still deliver the messages I already scheduled?
so I can’t use boomerang for free?!
oh my god, but I want it all for free!
team subscriptions
my coworkers also use boomerang. can we buy a team boomerang subscription for our g suite (google apps) domain?
How do I add or remove members from my team?
How can I manage my team?
how do I add a new admin?
How do I transfer administrator rights to someone else?
How do I assign or add a billing contact?
Can I manage or pay for a team’s boomerang subscription without using one of the licenses?
Where can I find the invoices for my equipment?
do you have an enterprise package available with an sla?
boomerang mobile
how do I access boomerang on my mobile device?
first class support
what is premium support?
How do I access premium support?
premium features
How do I turn on open and click tracking for each message?
How do I turn on reply tracking for each message?
what is the boomerang toolbox?
that sounds amazing. How do I access?
I have an idea for a new tool. How should I inform you?
how do i enable crm integration?
what crms do you support with your crm integration?
privacy policy
Do you have a privacy policy?
why does boomerang for gmail need access to my email account?
does that mean you have my gmail password?
does changing my gmail password affect boomerang?
does google verify boomerang?
do you sell data?
I think I’ve identified a security issue with boomerang. that I have to do?
uninstall
how do I uninstall boomerang?
troubleshooting
I installed boomerang for gmail, but the boomerang and send later buttons don’t appear.
I use firefox and see a login success popup, but then a message still warns me that I must have a popup blocker, and boomerang doesn’t work. what now?
I use safari and every time I try to use boomerang it asks me to log in again and again. what can i do?
I enabled third-party cookies in my browser, but I keep getting an error message to enable third-party cookies!
I can’t make a boomerang in a message. an error occurs during processing.
I keep getting notifications for failed boomerang messages.
I still have problems, but I don’t see my problem here. what should i do?