Although Apple allowed users to change the default email app with iOS 14, many of us still rely on the stock iOS Mail app to access our emails for its ease and features. But like any other app, the Mail app can occasionally crash and stop working on your iPhone or iPad.
If the app won’t load or you can’t send or receive emails, don’t panic! We have some easy solutions to get the mail app working again on your iPhone. read on.
- check if mail server is down
- check get mail settings
- check notification settings
- enable data phones for mail app
- check your iphone storage
- force reboot your device
- delete email account and set it up again
- remove and reinstall the mail app
- reset all settings
- contact apple support
1. check if the mail server is down
Before we start troubleshooting, please check the status of your mail server. If you’re using iCloud Mail, check Apple’s system status website and make sure the server is up and running.
And if you’re using any other email provider, visit the provider’s website. Please contact your vendor or system administrator if you cannot log in via browser. otherwise, go to the next solution.
2. check mail fetch settings
if the email on the iphone or ipad does not update, check and adjust the recovery settings. depending on your email provider, the settings will be set to send or search.
- Launch settings → mail → accounts.
- tap get new data.
- here, make sure that automatically is selected.
- also, tap on the email id and select fetch or push instead of manual.
Note: You can also choose a manual Fetch schedule for better battery performance, but then remember that the notification will arrive accordingly.
3. check your notification settings
Another culprit for delayed alerts could be incorrect notification settings. let’s correct them.
- launch settings → notifications.
- select the mail app or third-party app you use.
- Here, turn on allow notifications and urgent notifications, if you haven’t already done so.
Additionally, if you are using a Focus mode on your iPhone, ensure that the Mail app is included in the Allowed Apps section and Time Sensitive notifications are turned on.
4. enable mobile data for mail app
Internet is a key requirement, and if you experience network problems of any kind, the mail application could be affected. so check your wi-fi network, data plan, etc.
and if the mail app works while you’re in the office or at home, but not when you’re away from home. then it’s time to check and modify some related settings.
- go to settings → mobile data.
- scroll down to the mail app or third-party and make sure it’s on.
Note: If traveling, tap Mobile Data Options from here and toggle on Data Roaming to keep receiving emails.
5. check your iphone storage
if your iphone storage is full to the brim, you will not be able to receive new emails on your iphone. Go to settings → general → iphone storage to see the available space. accordingly, wipe some data from your device.
Also, a packed iCloud storage could stop you from sending or receiving emails. So, check its status as well; go to Settings → [your name] → iCloud and free up some storage if needed.
6. force restart your device
our favorite troubleshooting method on igeeksblog. and why not? restarting your iphone often fixes minor glitches. so without further ado, reboot your device; If you need help, check out our guide on how to force restart any iPhone and iPad model.
if your mail app doesn’t work even after reboot, skip to the next solution.
7. delete the email account and set it up again
there is a possibility that it is a problem related to the server. and deleting and resetting your email account might help resolve it.
- open settings→ mail.
- tap accounts and select the mail account problematic email .
- Tap remove account→ remove from my iphone to confirm.
Once done, re-add the account. Simply tap Add Account, select the provider, and sign in.
Note: When you back up your iPhone or iPad via iCloud or iTunes, only your email settings are protected, not your emails. and deleting or changing your email account settings could delete previously downloaded emails from your device.
8. remove and reinstall the mail app
If nothing else works, it’s time to wipe the slate clean and start over. delete the app and download it again from the app store. this fresh start will probably remove all the bugs and allow you to use your mail app without problems.
9. reset all settings
returning to factory settings might also help. however, this also means that all your stored passwords, networks, and more will be deleted. so, proceed after backup and caution.
- open settings→ general → transfer & reset iphone.
- tap reset and select reset all settings.
- enter the passcode and tap reset all settings to confirm the action.
10. Contact Apple support
If you still can’t get the mail app to work properly, it’s time to connect with apple support. you can visit the nearest apple store for technical support or schedule a callback.
farewell!
Hopefully, these tips helped get your iPhone’s mail app working again. If you need further assistance, feel free to reach out to us in the comments section below.
more iphone troubleshooting guides:
- ios 15: phone app not working on iphone? how to fix
- can’t update apps on iphone or ipad in ios 15? how to fix?
- iphone battery drains overnight? 12 ways to fix it
- iphone contacts disappeared? Here is the solution! (ios 15/14)