Reset My Voicemail Password | Apps & Services | Cricket

Forgot your voicemail password or want to reset a new one? follow the steps below to upgrade and get back to your day.

reset your voicemail password

If you don’t remember your voicemail password, you can reset it through our automated support system or by calling 1-855-246-2461 and following the prompts.

For accounts with multiple lines, anyone with the account username and password can reset the voicemail password for any line on the account. a text message with the details will be sent to the selected phone line.

You can also change your password from your device. see below for instructions by device type.

For accounts with multiple lines, anyone with the account username and password can reset the voicemail password for any line on the account. a text message with the details will be sent to the selected phone line.

You can also change your password from your device. see below for instructions by device type.

change my voicemail password on your phone

Want to change your current voicemail password? No problem! If you know your current voicemail password, you can follow the steps below to change your password from your phone.

iphone

  1. go to settings.
  2. select the phone option.
  3. select change mail from voice password.
  4. enter the current password and touch done.
  5. enter the new password and touch done .
    • Your voicemail password must be between seven and fifteen digits (numbers only). for a stronger password, don’t use consecutive digits (for example, 2580123) or simple sequences (for example, 2345678).

    android (via cricket visual voicemail)

    1. access cricket’s visual voicemail app.
    2. tap menu.
    3. tap settings.
    4. touch password: Manage your visual voicemail password.
    5. enter the current password.
    6. enter the new one password.
      • Your voicemail password must be between seven and fifteen digits (numbers only). for a stronger password, don’t use consecutive digits (for example, 2580123) or simple sequences (for example, 2345678).

      windows

      1. Go to the phone app
      2. tap settings.
      3. tap call voicemail.
      4. enter the current password when prompted
      5. from the main menu, press 4 to access the administrative options.
      6. touch the password option .
      7. enter the old password.
      8. enter the new password.
        • Your voicemail password must be between seven and fifteen digits (numbers only). for a stronger password, don’t use consecutive digits (for example, 2580123) or simple sequences (for example, 2345678).

        basic phones

        1. press and hold the 1 key on your device.
        2. enter the current password when prompted.
        3. from the menu press 4 for administrative options.
        4. select password option .
          • Your voicemail password must be between seven and fifteen digits (numbers only). for a stronger password, don’t use consecutive digits (for example, 2580123) or simple sequences (for example, 2345678).
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