Google play services not supported by my device?

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Start your update by finding Google Play Services in the Apps or Apps & Notifications settings. Dave Johnson/Business Insider

3. Tap “See all apps” if you have that option. Otherwise, you should already see a list of all your apps.

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4. Tap “Google Play services.”

5. Scroll to the bottom of the page and tap “Advanced,” then “App details.” If you don”t see that, just choose “App details in store.”

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By tapping the link for app details, you”ll be automatically sent to the Google Play Store entry for Google Play Services. Dave Johnson/Business Insider

6. In the Google Play Store, if you see “Install” at the top of the screen, tap that. If there”s an update available, tap “Update” instead. If all you see is “Deactivate,” then your Google Play services are already up to date.

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Install the update if there”s one available. Dave Johnson/Business Insider

How to troubleshoot Google Play Services

If you continue to have trouble with Google Play Services, you should clear its cache and data. You can clear the cache without risk, but if you clear the data, you”ll need to log into your Google account again, so be sure you have your username and password handy.

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1. Start the Settings app on your Android phone.

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2. Tap “Apps & Notifications,” or “Apps” if that”s your only option.

3. Tap “See all apps” if you have that option. Otherwise, you should already see a list of all your apps.

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4. Tap “Google Play services.”

5. Tap “Storage.”

6. To clear the cache, tap “Clear cache.”

7. To clear the data, tap either “Clear Storage” or “Manage Storage,” and then tap “Clear All Data.”

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Clear the cache and data to resolve problems with Google Play Services. Dave Johnson/Business Insider

Michelle Greenlee contributed to an earlier version of this article.

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