do you have a problem with emails not displaying the body in gmail? well, it’s pathetic when you can’t see the body of an email at a critical moment.
The body is the main part of an email. contains the message text and attachments, and other email content.
reading: gmail emails don’t show body
The problem happened to me once, and I almost missed an important document. But I’ve managed to solve the issue using some quick fixes. If you are facing the same problem, you are in the right place.
This article will help you understand the reason for the problem and the absolute solution to your problem.
read the entire article and don’t miss a single line to solve your problem.
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why emails don’t show the body in gmail
incompatible browser, cache and cookie issue, extension issue, may prevent you from viewing email body in gmail. Additionally, your browser, firewall, and antivirus settings may block your connections, preventing you from viewing the body of the email.
before jumping to the solution, you should know the reason in depth. consider reading the reason carefully to understand the cause.
These are the reasons why emails do not show the body in gmail:
old or incompatible browser
gmail is compatible with google chrome, microsoft edge and firefox. using an incompatible browser may not display the email body correctly in gmail. in addition, outdated or old browsers may become incompatible with displaying the email body.
cache and cookie problem
cache and cookies store all data and information from your browser. damaged or corrupted cache files may prevent you from viewing the body of the email.
extension problem
adblock, vpn and other extensions can change your settings and permission. some of them block websites and the content of an email. some users have stated that they started facing the problem after using extensions.
incorrect browser settings
Improper browser settings and unwanted ads and pop-ups may show you unwanted ads and pop-ups without your permission. they can block the content of your email and create a problem with the body of your email.
antivirus and firewall problem
Firewalls and antiviruses can detect some content as threats and block it from being displayed. having such content in your email can create a problem. In addition, firewalls and antivirus programs can restrict the gmail connection and prevent network access.
Not being able to see the body of the email is irritating. The reasons given above will help you better understand the solutions. let’s jump to the solutions in the next passage.
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how to fix emails not showing body in gmail
updating the browser, clearing the browser’s cache and cookies and disabling extensions can fix the problem of emails not showing the body in gmail. also using gmail html inbox, incognito mode, using other browsers and gmail accounts may solve your problem.
There are additional solutions to solve the problem. Learn more about how to resolve emails that don’t show the body in the steps below.
These are the steps to fix emails not showing body in gmail:
1. update your browser
The current version of your browser may not support gmail. therefore, it does not display the email body correctly. Please update your browser by following the procedures below to fix the problem.
These are the procedures to update your chrome:
- Open your Chrome browser.
- Click on the three vertical dots ( ⋮ ) button from the right.
- Press on Help from the bottom.
- Click on About Chrome.
- Install the new version.
microsoft edge is becoming a popular browser. if you are an edge user, find the process to update your microsoft edge.
these are the steps to update your microsoft edge:
- Launch Microsoft Edge.
- Click on Settings and more.
- Search for Help and feedback options.
- Press on the About Microsoft Edge option.
- Install the latest version.
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2. clear browser cache & cookies
Browser cache and cookies may contain errors and glitches, which may not appear in the body of the email. clearing your browser’s cache and cookies should work as a quick fix. you will find the process to clear cache and cookies in chrome and edge below.
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These are the ways to clear the cache & cookies in chrome:
- Go to Chrome.
- Press on the three vertical dots ( ⋮ ) button from the top right corner.
- Open Settings.
- Click on Privacy and security.
- Press on Clear browsing data.
- Select Cookies and Cache from the Basic tab.
- Click on Clear data.
- Restart your browser.
The following procedures will explain how to clear cache and cookies on Microsoft Edge instantly.
this is the process to clear the cache & cookies on microsoft edge:
- Open Microsoft Edge.
- Click on Settings and more, or press Alt + F.
- Scroll down and click on Settings.
- Press on Privacy, search, and services from the left pane.
- Go to Clear browsing data.
- Press on the Choose what to clear button.
- Click on the drop-down menu from the Time range to select a period.
- Check Cookies and Cache and press on Clear now.
- Restart Microsoft Edge.
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3. remove or disable all browser extensions and plug-ins
extensions and plugins are one of the main reasons why the body of an email does not appear in your gmail. many people have mentioned that the vpn, ublock origin and adblock extensions prevent displaying the body of the email.
Please disable or remove all browser extensions and plug-ins to fix the problem. Please follow the instructions carefully to remove or disable extensions and plug-ins.
These are the steps to disable browser extensions and plug-ins:
- Open Google Chrome.
- Press on the Customize and control Google Chrome button from the top right corner.
- Hove on More tools.
- Click on Extensions.
- Remove or disable the extensions.
If the problem persists, consider reading the following procedures.
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4. use gmail html inbox
If you’re having trouble with the standard gmail view, try switching to the basic html view. you will find the procedures to view gmail in html below.
here are the procedures to use gmail html inbox:
- go to your browser.
- visit the basic gmail html inbox.
5. try incognito or guest mode
You can sometimes have problems with normal mode in browsers due to various security reasons. switch to incognito mode and log in to your gmail to see if the issue is resolved.
This is how to use incognito mode:
- Launch Google Chrome.
- Press Ctrl + SHIFT + N together to open the incognito mode. Or,
- Click on the three vertical dots ( ⋮ ) button.
- Press on the New Incognito window.
- Go to Gmail.
- Log in to your account.
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6. use other browsers
A browser may face some difficulties or problems after having an update. if you use a particular browser, try using another browser that supports gmail. microsoft edge and firefox also support gmail standard view.
7. uninstall or disable antivirus and firewall
your pc’s antivirus and firewall may prevent gmail from accessing the network. in addition, they can block content in your email by detecting it as a threat. uninstall or disable antivirus and firewall on your pc to fix the problem.
You don’t need to worry if you don’t know the deactivation and uninstall process. follow the instructions carefully to uninstall and disable antivirus and firewall.
These are the steps to uninstall antivirus software:
- Search Apps & Features from the Windows search box.
- Find the antivirus program from the list.
- Tap on the software and press Uninstall.
- Restart your PC.
- Open Gmail from your browser.
You will find the process of disabling private and public networks from the firewall in the steps below.
These are the procedures to disable the firewall:
- Go to the Control Panel.
- Click on System and Security.
- Press on Windows Defender Firewall.
- Click on Turn Windows Firewall on or off from the left pane.
- Press the radio button beside Turn off Windows Firewall in Private and Public Network Settings.
- Click on OK.
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8. try on another device
It is very possible that your device has some problems. Some settings and privacy issues can prevent Gmail from displaying the body of an email. try using a different computer or mobile device to access gmail.
9. use a second gmail account
There may be something wrong with your gmail account. you can try to open an email if you have an additional gmail account. If you can see the body of the email correctly, there is a problem with your old gmail account.
but if the problem persists, follow the procedures below.
10. reset browser settings
You may have changed some browser settings, or inadvertently changed them, causing a problem with gmail. If you can’t find the settings, try resetting your browser settings.
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The reboot procedures are very simple. you can follow the instructions below to reset google chrome settings.
These are the ways to reset your browser settings:
- Launch Google Chrome.
- Click the Customize and control Google Chrome button from the top right corner.
- Go to Settings.
- Press on Reset and clean up from the left pane.
- Click on Restore settings to their original defaults.
- Press on Reset settings.
11. remove unwanted ads, popups & malware
Ads, pop-ups and malware can affect your browsing experience by blocking some websites, displaying unwanted ads and installing unauthorized extensions. if you have similar problem then you need to remove ads, pop-ups and malware from your browser.
The following steps show how to remove unwanted ads and popups from google chrome.
These are the procedures to remove unwanted ads:
- Open Chrome.
- Go to Settings.
- Click on Privacy and security.
- Press on Site Settings.
- Scroll down and click on Ads from the Additional content settings.
- Customize your default settings.
Remove unwanted pop-ups and chrome redirects now. follow the instructions to remove pop-ups.
This is how you remove unwanted pop-ups:
- Go to Chrome.
- Open Settings.
- Press on Privacy and security.
- Click on Site Settings.
- Scroll down and click on Pop-ups and redirects from the Content.
- Customize your default settings.
after removing ads and popups from your chrome, you need to remove unwanted malware for your chrome. consider reading the procedures carefully for ways to remove the malware.
These are the steps to remove malware from chrome:
- Launch Google Chrome.
- Click on the three vertical dots ( ⋮ ) button.
- Go to Settings.
- Press on Reset and clean up from the left pane.
- Click on Clean up computer.
- Press on Find.
- Click on the Remove button if any unwanted malware is found.
12. update gmail app
many people use gmail apps on their android. If you have a problem in your gmail app, update it to the latest version and check if it solves your problem. Please read the following steps to know how to update gmail on android.
These are the procedures to update the gmail app:
- Open the Play Store from your Android.
- Search Gmail from the search box.
- Click on Update.
- Restart your device and open Gmail.
after reboot, you should clear the application data if the problem persists. to learn about them, read on.
13. clear app data
Corrupted application data may prevent you from using the application properly. you can make gmail not show email body. Please clear the application data by following the procedures below.
This is the process to clear the app data:
- Go to Settings.
- Click on Apps.
- Choose Gmail.
- Press on Clear Data.
14. contact support
I think the above solutions have already solved your problem. But, if you are still facing the issue then you should contact google support. will provide more support for your gmail account and app.
frequently asked questions
what is the body of an email in gmail?
the body is the actual text of an email. the body contains the content of the message and any attachments.
how do i get gmail back to standard view?
If you want to switch back to the standard view from the basic html view, click the switch to standard view option at the top.
how to fix gmail not showing email content on android?
To fix email content not displaying in gmail, update and clear your gmail app data.
final thoughts
an email cannot be completed without the body. it is essential to see and understand the entire message.
many people don’t know how to solve the problem and get frustrated when they don’t see the body of the email.
In this article, I have provided the complete solutions to your problem and I think now you can see the email body in gmail again.
goodbye!
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