pop or post office protocol allows you to access emails in any email client of your choice. pop performs one-way email retrieval and there is no synchronization between the email clients and the server. zoho mail can be configured in any standard pop email client that provides pop and smtp server configuration.
you need to enable account pop access before setting up zoho mail account in any email client. step-by-step instructions for some of the popular email clients are provided in the links below.
perspective | thunder bird | apple mac mail | blackberry
imap advantage over pop
imap or internet message access protocol can also be used instead of pop. imap and pop are email protocols that allow you to read your emails in third party applications like outlook, thunderbird, etc.
while zoho mail supports both imap and pop, imap has more advantages over the pop method.
pop
map
pop can only be used from a single device.
one-way communication:
- emails are retrieved from the server without any additional synchronization between server and client.
- the read/unread status of emails is not maintained.
- actions performed on emails (delete, move, etc.) are reflected only in that particular client.
two-way communication:
- Emails are constantly synced back and forth between the server and various email clients.
- read/unread status of emails is maintained.
- actions performed on emails (delete, move, etc.) are reflected across all devices.
Emails are downloaded and deleted from the server unless the “keep a copy on the server” option is provided.
emails are always on the server and therefore can be accessed when needed.
emailsare not backed up unless you have manually backed them up.
emails are backed up automatically for any future recovery.
pop consumes local storage space as emails are downloaded to the device.
imap saves local storage space as emails are stored on a remote server.
click here to learn more about imap.
enable pop access
you need to enable zoho mail account pop access to start accessing the account in other pop clients. you can enable popup access for all emails from the beginning or from that particular day.
- log in to zoho mail
- go to settings
- navigate to mail accounts > > popup access
- you can enable popup access in two modes
- all emails – to enable popup access for all emails in account: all emails will be downloaded by the pop client you configure.
- emails coming from now: enable pop access for emails that arrive from the moment the user enables pop access (only newer emails will be downloaded to the pop client you configure).
pop configuration settings for zoho mail
You can configure the zoho mail account in any standard popup client using the popup details provided below. The full email address of the zoho account must be provided correctly in both the email address field and the username field. In case you have two-factor authentication enabled, generate and use an app-specific password in the email client.
incoming server settings: (personal users with email address as username@zoho.com)
incoming server name: pop.zoho.com port: 995 ssl required: yes username: username@ zoho.com
incoming server settings: (organization users with domain-based email address, you@yourdomain.com)
incoming server name: poppro.zoho.com port: 995 ssl required: yes username: you@ yourdomain.com
outgoing server settings:
outgoing server name: smtp.zoho.com port: 465, ssl or port: 587, tls authentication required: yes
username: the full email address of your zoho mail account. if your domain is hosted with zoho, please provide you@yourdomain.com here.
email address: the full email address of your zoho mail account. if your domain is hosted with zoho, please provide you@yourdomain.com.
password: your zoho account password
You may need an app-specific password to set up the account on other devices if two-factor authentication is enabled for your account.
include spam messages in download pop
You can choose to include spam messages for pop-up recovery. zoho mail offers options to include spam messages or to retrieve only spam emails for pop recovery. If you completely trust your email client, and when some of the emails you receive from your known contacts are classified as spam due to various reasons, you can include spam emails for pop-up recovery.
- log in to zoho mail
- go to settings
- navigate to mail accounts > > pop access
- once pop access is enabled, you can choose the option to include spam messages.
- check ‘include spam folders‘, to retrieve spam messages in pop-up clients
- uncheck ‘include spam folders‘ , so as not to receive spam messages in pop-up clients
popup delete configuration in zoho mail
You can choose to delete the emails from the server or leave the messages on the server when the email downloaded via the popup is marked for deletion. when you choose ‘delete emails from server’ in the popup clients, the client marks the email for deletion on the server and removes it from the popup queue. however, in zoho mail, you can choose to retain the email on the server even if the client marks the email for deletion.
- log in to zoho mail
- go to settings
- navigate to mail accounts > > pop access
- once pop access is enabled, you can choose pop removal settings.
- check ‘automatically delete emails‘, to delete the original emails from your account once the popup client gets the emails.
- uncheck ‘auto-delete emails‘, to not delete the original emails in your account once the pop client gets the emails.
disable pop access
You can disable pop access for your account, at any time you decide to stop pop recovery.
- log in to zoho mail
- go to settings
- navigate to mail accounts > > popup access
- in the popup access section, click ‘disable‘ to disable popup access.