Reading Conversations
Go to the list of conversations in the inbox.Go to the list of conversations in Sent MailMove up and down through the list of conversations and read information about each (at a minimum, read the names of the people involved in the conversation, the number of messages in the conversation, the subject line, and the date and time of the most recent message in the conversation)Identify whether the current conversation is starred.Identify whether the current conversation is marked as importantIdentify why the current conversation is marked as importantIdentify whether the current conversation includes an attachmentMove to the next screen of “older messages”Move to the previous screen of “newer messages”Open a conversation (for testing purposes, open a conversationthat has multiple messages)
Taking Actions on Conversations
Archive a conversationMark a conversation as spamDelete a conversationMark a conversation as importantMark a conversation as not importantAdd a label to a conversationAdd multiple labels to a conversationSelect “Filter messages like these” from the More menuCreate a filter using the form that appears after the previous stepSelect all conversationsSelect all unread conversations
Working with Messages
Google Mail messages are organized into conversations, consisting of one or more messages that share a subject line. The inbox, search results, and other views present the user with lists of conversations.
Move forward and backward through the messages that make up a conversation, and identify whether a message is expanded or collapsedOpen (expand) a messageClose (collapse) a messageMark message as importantMark message as not importantStar messageReply to message (sender only)Reply to allWrite a reply and send itForward messagePrint messageArchive messageMark message as spamDelete a messageAdd to tasks (from the More menu)Create an event (from the More menu)
Composing Mail
Select the “Compose Mail” buttonAdd a receipt to the “To” line.
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Choose the recipient from your ContactsAdd a recipient to the CC line. Again, choose this recipient from your ContactsAttach two files to the messageReview the two attachments, and uncheck one of them so as not to send itCompose a message, and use the rich text editor to:Make text boldMake text italicizedMake text underlinedChange the fontChange the text sizeChange the text colorInsert an emoticonAdd a numbered listAdd a bulleted listIncrease indentationDecrease indentationAdd quoteAlign leftAlign centerAlign rightAscertain the following characteristics of the text that currently has focus:Is text bold?Is text italicized?Is text underlined?What is the current font?What is the current text size?What is the current text color?What is the current emoticon?Is this a list? If so, is it numbered or bulleted?What is the current level of indentation?Is the current text a quote?How is the text currently aligned? (left, right, or centered)Change message to plain textCheck spellingFind a word that spell check identified as misspelledUse Google”s recommended correct spellings to correct itSend the message
Finding Mail
Place focus in the search fieldSearch for a messageGo the search results
Working with Tasks
Open TasksRead the list of tasksMark a task as completeAdd a taskDelete a taskEmail task listClose Tasks
Getting Help
Select Mail HelpFind and open the list of Gmail keyboard shortcutsFind and open Gmail accessibility help for screen reader users
Working with Settings
Go to the Mail SettingsNavigate the settings, change various options (this is an application in itself – not sure how specific we want to get)
Working with Labels
NOTE: There are multiple ways to accomplish most of these tasks. Since this is a functional task list, I haven’t specified the steps for any of these actions.
Create a new labelAssign a color to a labelToggle the new label so that is shown in the Label List, then hidden from the Label List, then shown again.Select multiple conversations in the inbox, and assign the new label to themNavigate to the new label in the Label List, and select it, then browse the list of conversations associated with this label
People Features
When reading a message, navigate to the list of people who are participants in the conversation (aka the “group”)Start a group chatSend an email to this groupSchedule a meeting with this group
Categories: Mail