Verizon is a popular name in the email world, however, now it has shifted services to the major email clients like Yahoo and AOL. So, users can access their Verizon email if they have already migrated to any of these. Unfortunately, technical troubles come without an invitation. Many users find their Verizon email not working after configuring the Verizon account on Yahoo or AOL.
When this issue occurs, users are unable to send or receive email with the Verizon email account. If you are also facing the same problem, the following guide may help you to fix the problem.
In this guide, we’ll go through the different steps that can help you troubleshoot Verizon.net email not working on your device. but before that, there are certain prerequisites you should consider carefully:
- Internet connection
To access Verizon email services, you must connect your device to a strong internet connection. So if you find that Verizon email is not working, the first thing you should do is check the internet. if your internet is working fine, skip to the next point.
- verify server
Email server status could be the reason you can’t access Verizon email services. if the server status is down, you need to wait a few hours and then try again.
how to fix verizon email not working?
If your Verizon email is not responding, please apply the following steps one by one and fix the problem:
1. optimize the web browser
A browser requires regular optimization to function properly. Here, by optimization, we mean that you should clear your browsing history, cache, cookies, and junk files regularly. if your web browser is full of files, you can’t access email.
Then, clear the history and browsing data of the web browser. Sign in to the Verizon email account again and see if the issue is resolved. otherwise, you can continue with the next solution.
2. disable antivirus or firewall
We often install antivirus or firewall on our devices to protect against online threats and viruses. A firewall or antivirus enabled could be the reason you can’t access Verizon email services.
then if verizon email doesn’t work, please disable antivirus or firewall on your device. If you still have the problem, go ahead and disable any plugins installed on your device.
3. check verizon email settings
Setting up your Verizon account in any other email client may be beneficial to users as Verizon no longer provides their email services. but, if users want to access verizon email on any other server, they must use the appropriate verizon email settings for it. the server configuration is responsible for sending and receiving the emails through the third party service provider.
then if you are accessing your verizon email account through yahoo, aol or outlook, you must configure the settings manually using the supported verizon email information.
Always remember that when you provide account details, you must provide the full email address and enable ssl encryption for both incoming and outgoing emails.
server settings for verizon email:
for pop 3:
- incoming mail server setting “pop 3”: pop.verizon.net, port number;995.
- outgoing mail server setting “smtp”: smtp.verizon. net, port number; 465.
for image
- incoming mail server setting “imap”: imap.aol.com, port number;993
- outgoing mail server setting “smtp”: smtp.verizon.net, port number;465.
4. reset password
If you can’t access your Verizon email even when you enter the correct password, someone else may have access to it. From a security perspective, resetting your Verizon email password is recommended. In addition, if you have forgotten your password, the following steps may help you.
- to reset your verizon email password, sign in to the email.
- enter your verizon email username.
- click on the “next” button.
- now, you have to click on the “forgot my password” option. continue with the instructions on the screen and reset the password.
Important: For recovery details, you can provide your phone number or an alternate email address. With these details, you can get the temporary password verification code to login.
So here are some simple steps that can help users troubleshoot Verizon email issues. In case none of the above steps helps you to fix the problem, you should contact the support experts via email.
professionals are available 24 hours a day to help customers. you can send an email to see if the verizon email not working issue is resolved or not. If you feel like you need help, contact our experts and get an instant solution to your problem.