blue text appears on a white background. then the blue bins move efficiently along rolling paths near the employees on the monitors. a woman speaks inaudibly into a headset.
text on screen: unitedhealthcare
male narrator: unitedhealthcare provides our customers with synchronized benefits, including the industry leading mail service through optumrx. together, we have the experience and scale to help our clients implement new approaches to their health services and benefits that deliver optimal member outcomes and superior savings.
A man in a white jacket is standing in front of an aisle of display cases. he slides a lid closed. pill bottles move smoothly along rolling paths. a smiling woman takes a package out of a mailbox.
narrator: optumrx’s mail service pharmacy delivers maintenance and specialty medications from our state-of-the-art facility directly to members’ homes.
gray text appears on a white background. a pair of wrinkled hands write on a form. another pair of hands folds a form. a doctor smiles at a nurse. they put a sheet of paper in a fax machine.
text on screen: order entry
narrator: optumrx receives prescriptions in various ways. most arrive by mail, but many come directly from doctors, by fax, or electronically.
Sheets of paper slide down a path. lights flicker below them.
narrator: Prescriptions received in the mail are sorted and scanned using high-speed, high-resolution scanners.
a close-up of a form. a woman in a white coat speaks inaudibly on a cell phone. a woman with headphones nods and speaks inaudibly.
Narrator: As an order is entered into our system, a pharmacist enters and verifies all information, including the patient’s name, prescriber’s name, drug, dosage, directions for use and quantity, and if there are any questions, our pharmacist calls the prescriber to verify the medication.
gray text appears on a white background. a woman speaks inaudibly into a headset. a man in a white coat stands near the blue containers moving along the undulating paths. pill bottles move smoothly along their rolling paths.
text on screen: compliance
narrator: Once a prescription order is entered and verified by our pharmacists, it is moved to our highly secure, state-of-the-art fulfillment pharmacy.
A man in a white coat walks down an aisle of display cases. a hand holds a bottle of pills. the camera pans through the shelves filled with small boxes in a cage. his hands put a sticker on a box.
narrator: We automatically dispense virtually all types of medications here, including controlled medications, specialty medications, and diabetes testing supplies.
Pill bottles move smoothly along rolling paths. the blue containers move along their rolling paths. a line of men in white coats examine pill bottles.
Narrator: To ensure accuracy, each order is assigned an RF chip that contains the order information. scanners placed along the fulfillment line read the chip as the container moves forward, directing the order to its next stop. attention to detail and exact process has virtually eliminated the possibility of dosing errors.
white text appears over pill bottles moving along paths.
text on screen: precision index
99.99%
Narrator: In fact, our accuracy rating is 99.99%. Our highly automated fulfillment systems dispense medications faster, safer, and more accurately than hospital and retail pharmacies, exceeding 6-sigma quality levels.
men in white coats smile at the camera. a man empties a bag of empty plastic pill bottles into a large container. in a series of shots, the employees smile. pill bottles move along their paths.
narrator: optumrx employs dedicated and compassionate professionals who strive every day to help our members achieve healthier results and live more fulfilling lives. Increased customer savings, concern for member results, and a company-wide focus on service and security have made optumrx an industry leader.
the pill bottles move along their paths. the video fades out and white text appears.
text on screen: excellent service
text on screen: tested results
text on screen: security second to none
text on screen: optimized costs
narrator: To learn more about how optumrx mail service pharmacy provides exceptional service, proven results, unsurpassed safety, and optimized costs, speak with your unitedhealthcare representative today.
blue text appears on a white background.
text on screen: unitedhealthcare