mail service identifiers:
- sorting and delivery of all incoming administrative and student mail
- processing of all types of outgoing usps mail, including: first, second, third, and fourth class, library fee, mail international air, priority, and express mail. all special usps services are also available, such as: certified, insured, and registered mailings.
- scheduling and processing of all standard (bulk) mailings.
- registration and delivery of all incoming ups, dhl, airborne and fedex packages.
- processing of all outgoing ups, airborne and fedex packages.
related links:
- united states postal service
- ups
- fedex
- dhl
jump to:
guidelines for faculty/staff dealing with outgoing mailinternal mailincoming mailguidelines for resident students
guidelines for faculty/staff
correct addressing
format
The first two or three lines of an address are essential to suny new paltz mail services staff, as mail is sorted by office/department name (not building).
usps automated equipment reads only the last two lines of an address. The USPS requires that the last two lines of any address be the mailing address and the city/state/zip code.
person’s name
office/department of _______
state university of new york at new paltz
____ hawk drive (must be second to last line according to usps)
new paltz, ny 12561 – _ _ _ _ (must be last line per usps)
all campus addresses are hawk drive, with the exception of reception.
campus shipping address (as indicated on all purchase orders):
suny new paltz, reception department
service building, warehouse 1 75 s. manheim blvd., new paltz, new york 12561
campus general address:
1 falcon unit
new paltz, new york 12561-2443
specific campus addresses (provided by usps, designed to facilitate batch mailing at the usps regional mail center):
undergraduate admission
state university of new york at new paltz
100 falcon unit
new paltz, new york 12561-2499
financial aid
state university of new york at new paltz
200 falcon unit
new paltz, new york 12561-2437
traveler’s truth library
state university of new york at new paltz
300 falcon unit
new paltz, new york 12561-2493
student accounts
state university of new york at new paltz
400 falcon unit
new paltz, new york 12561-2438
logs and logs
state university of new york at new paltz
500 falcon unit
new paltz, new york 12561-2439
faculty tower – humanities
state university of new york at new paltz
600 falcon unit
new paltz, new york 12561-2440
relationships with former students
state university of new york at new paltz
hawk boost 700
new paltz, new york 12561-2441
former main hall and school
state university of new york at new paltz
800 falcon unit
new paltz, new york 12561-2442
residential life management
state university of new york at new paltz
1000 falcon unit
new paltz, new york 12561-2455
outgoing mail
separate outgoing mail (off campus) from interoffice mail (on campus). Also, separate postage-paid mail, mail to be measured, and international mail. thanks for using rubber bands instead of paper clips.
to seal the envelope or not?
Standard letter envelopes for mail services to seal must face the same direction, with the flaps open or closed. seal larger envelopes and catalog style envelopes of any size (flap on short end) as our equipment cannot seal these properly.
account number
Outgoing mail must have an account number preprinted or stamped above your office/department return address. postage will be recharged to that account. (handwritten account numbers are not accepted).
pickup times
usps picks up our outgoing mail at noon. If you need the mail to go out the same day, please bring it to the window before 11:30 am. m.
fedex picks up in the morning when it drops off incoming packages.
the pick-up service is at 3:00 p.m.
dhl (international only) dhl checkout outside haggerty
overnight
overnight mail is picked up at the same time as other mail/parcels. send us the mail or packages the next day at least half an hour before the pick-up time. Also note that these times may vary to some extent.
ups is the preferred overnight carrier for suny new paltz and is used when possible.
We have a contract with them that allows for substantial savings compared to other overnight carriers.
note
- international mail or saturday delivery: usps priority mail is recommended.
- domestic and weekday delivery: ups overnight air shipping is considerably less expensive than usps priority mail.
- ups 2nd day air is also available.
standard mail
The university maintains a nonprofit organization standard mail permit with USPS. standard mail (often referred to as bulk mail) offers substantial savings over first class mailing. If you are mailing more than 200 identical pieces (identical size and content less than 16 ounces), please call us for more information. you will need to complete the standard mail request form available at my.newpaltz.edu in the communication & marketing link. fill it out and take it along with your part to print services for approval and scheduling. Please contact us as soon as possible so we can help ensure your piece meets USPS requirements to qualify for the non-profit rate.
supports by mail
Ancillary Service Endorsements are used to apply for a recipient’s new address and to provide the USPS with instructions on how to handle parts that cannot be delivered based on the address.
Undeliverable mail is handled differently depending on the class of mail, the endorsement you use, and when your customer last moved. Some of these actions have fees associated with them.
there are five basic phrases used by usps:
requested address service (forward and return, new address notification)
return service requested (no forwarding, return only, new address notification)
service change requested (no forwarding or return, new address notification
resend service requested (forward and return, new address only with return)
electronic service requested
“requested address service” is the endorsement used on campus stationery, printed below the return address. allows undeliverable first-class mail to be forwarded or returned free of charge. non-first class mail will be returned for a fee.
months 1-12: free mail forwarding, notification of new address provided, address correction fee
months 13-18: mail returned free of charge with new address attached
after 18 months or undeliverable: mail returned free of charge with reason for non-delivery attached
note: the above applies to first class mail only.
internal mail
use brown envelopes between offices. this helps mail staff sort mail more efficiently and ensures your mail doesn’t inadvertently end up in outgoing off-campus mail.
The classification is made by office/department name. send interoffice mail as follows:
office/department name
person’s name (if applicable)
building and room (optional)
mail supplies
Two days in advance, we can send you mail supplies via the mail route:
- express mail labels, ups next day, ups second day and usps certificate
- bubble envelopes for usps express and global express and ups next day
- tubular boxes for usps priority
and they are always available at the window.
incoming mail
usps delivers between 9:30 and 11am. m.
fedex delivers between 9:30 and 11 am. m.
oops noon delivery.
dhl (international only) delivers at noon.
overnight mail/packages
overnight mail/parcels received will be included in daily mail runs. If you’re expecting urgent mail or a package, you can call the mail services on x3122 to alert them and request a call back when it arrives, and you can pick it up at your convenience.
mail executions
mail delivery and pickup are scheduled to maximize efficiency, based on usps, airborne, dhl and fedex delivery and pickup times.
guidelines for resident students
correct addressing:
student’s full nameresidence and room numbersuny new paltz _ _ _ _ hawk drive (must be second to last line per usps) new paltz, ny 12561-2455 (must be last line per usps) note: address number of 4 digits is different for each residence zip code + 4 is the same for all residences full name and room number help facilitate on-time delivery
[student full name]ashokan hall [room number]suny new paltz1005 hawk drivenew paltz, ny 12561-2455 [student full name]awosting hall [room number]suny new paltz1007 hawk drivenew paltz, ny 12561-2455 [student full name]bliss hall [room number]suny new paltz1002 hawk drivenew paltz, ny 12561-2455 [student full name]bouton hall [room number]suny new paltz1003 hawk drivenew paltz, ny 12561-2455 [student full name]capen hall [room number]suny new paltz1004 hawk drivenew paltz, ny 12561-2455 [student full name]college hall [room number]suny new paltz1006 hawk drivenew paltz, ny 12561-2455 [student’s full name]esopus hall [room number]suny new paltz1009 hawk drivenew paltz, ny 12561-2455 [student full name]gage hall [room number]suny new paltz1010 hawk drivenew paltz, ny 12561-2455 [student full name]lenape hall [room number]suny new paltz1012 hawk drivenew paltz, ny 12561-2455 [student full name]minnewaska hall [room number]suny new paltz1001 hawk drivenew paltz, ny 12561-2455 [student full name]mohonk hall [room number]suny new paltz1008 hawk drivenew paltz, ny 12561-2455 [student full name]ridgeview hall [room number]suny new paltz1016 hawk drivenew paltz, ny 12561-2455 [student full name]scudder hall [room number]suny new paltz1014 hawk drivenew paltz, ny 12561-2455 [student full name]shango hall [room number]suny new paltz1015 hawk drivenew paltz, ny 12561-2455 [student full name]shawangunk hall [room number]suny new paltz1011 hawk drivenew paltz, ny 12561-2455mail supplies
Envelopes and other mailing supplies can be purchased at the New Paltz Post Office, PDQ, and local grocery stores.
packages
incoming packets:
You need your student ID in order to pick up packages. You will receive an email and text message when your package is processed and ready for pickup.
A package for you that comes in someone else’s name can be picked up for you with:
- a note from the person named on the package giving you permission to pick up the package; must include your full name and full name
and
- a photo ID of the person whose name is on the package (may be a photocopy) [can be faxed to Mail Services at (845) 257-6905]. After the package is picked up, the copy or fax is shredded.
- The tracking number is printed and delivered to us.
To have someone else pick up a package for you, you’ll need:
- a note from you giving them permission to pick up your package; must include your full name and their full name
and
- your photo ID or a copy of your photo ID [can be faxed to Mail Services at (845) 257-6905]. after picking up the package, the copy or fax is shredded.
for family/friends shipping perishable items:
- When sending perishable packages such as flowers, gift baskets, etc., include a phone number where the student can be reached on the label. follow the diagram inside on how to send mail and packages.
outgoing packets:
- packages with prepaid labels can be dropped off at mail services.
- packages requiring postage should go to the new paltz post office or pdq.
- if you call ups or fedex to pick up, please bring the package(s) to the mail services.
out during the summer?
Packets can be sent to the university several weeks before the fall semester begins. look for mail services email near the end of the spring semester to find out when to ship packages for the fall or call mail services at 845-257-3122.
graduate?
Packets must be picked up before the end of the semester. we can’t forward packages, so they will need to be returned to sender after start.
mail can be forwarded if you provide us with a forwarding address. Please reply to the mail services email sent about a month before the end of the semester.
email notices
Emails will be sent regarding major delays, closures, and package delivery times.