limited time offer. restricted to new customers and old customers who canceled all their services more than 6 months ago.
Our network combines optical fiber and coaxial cable. available where technology allows. for personal and residential purposes only. visit cogeco.ca for more details. photos are for illustrative purposes only.
A $99 technician visit fee may apply for a standard installation or $20 if self-install is available. additional setup fees may apply for additional work requested. To benefit from these prices, a minimum commitment period corresponding to the offer and invoiced to the same address is required. a pre-authorized credit or debit card payment and service bundle may be required on one invoice. A cancellation fee of up to $75 per service will be charged to customers who cancel their services before the end of the offer period.
back to school offer
$100 credit will be applied in equal installments of $25 on your next 4 monthly bills.
offer for students
This offer is available online only through September 30, 2022 for new or returning customers who canceled all of their services more than 4 months ago and are attending high school. student ID is required.
The price of this offer is calculated from the current regular monthly price less the following monthly savings for 12 months: Unlimited ultrafiber internet package 60 minus $20. prices are subject to change during subscription. conditions apply. additional taxes. at the end of the 12-month offer period, then-current regular pricing will apply.
installation is on us
limited time offer. restricted to new customers and old customers who canceled all their services more than 6 months ago. Additionally, customers must purchase products or services on cogeco.ca with a minimum value of $65 before taxes.
Installation fee is calculated by offering a non-recurring credit of $99 for a standard installation or $20 if available for self-installation. additional setup fees may apply for additional work requested.
internet
additional charges will apply for exceeding the allowed monthly data transfer capacity (gb) for each specific cogeco internet package. see details. upload and download speeds may vary based on internet traffic, remote peers, customer’s network configuration, use of wireless equipment and other factors. see details. all internet packages include 2 free installations of cogeco security services for desktop and/or laptop computers. cogeco security go with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. see details. wi-fi hotspots provide free unlimited internet access to cogeco subscribers and limited access to non-cogeco subscribers. see details. ultrafiber®
epic
cogeco’s epic service provides bundled access to cogeco tv and internet services with a subscription to cogeco tv, an epico 4k box and a minimum subscription to the ultrafibre 60 unlimited internet package with an ac wi-fi modem .
Download speed, upload speed, signal and picture quality may vary based on various factors.
Channel availability may vary by region. selected TV channels can only be changed once every 30 days. the channel lists of the pre-selected packages cannot be modified. additional fees may apply for some channels and some channels may count towards multiple options. Viewing content (live or recorded) is restricted to Canada.
Channel availability for reboot and missed features may vary based on content rights and viewing restrictions.
Separate Netflix® subscription required. account for the client’s internet use.
The Epico app provides access to the TV channels included in the Epico package to which the customer is subscribed. Some channels included in the Epic Package may not be available for viewing outside the home due to content rights restrictions. content viewing is restricted to canada.
on demand requires a subscription to the television package that contains the associated digital channel. Purchased movies remain available as long as the customer is subscribed to the Cogeco Epico service and as long as the title remains available in the library on demand. rented movies are available for the time indicated on the screen.
Starting March 1, 2022, all recordings will be available for up to 365 days or until the termination of your epic service. By default, the oldest recordings will be automatically deleted to match the number of hours in your block. additional blocks of recording hours may be available to add with certain epic packages (up to 1000 hours of recording capacity).
an epic package including an epic 4k cloud pvr is required to download and watch TV recordings inside and outside the home.
an epic 4k cloud pvr for tv. each additional epico 4k box or epico 4k cloud pvr is available at $7 per month.
home alone © 2021 20th century studios. All rights reserved. die hard © 2021 20th century studios. All rights reserved. The Holidays © 2006 Columbia Pictures Industries, Inc. and gh one llc. All rights reserved. the polar express © 2004 warner bros. entertainment inc All rights reserved. ford v ferrari © 2019 20th century fox film corporation. Jumanji: The Next Level © 2019 Columbia Pictures Industries, Inc. All rights reserved. spider-man: homecoming © 2017 columbia pictures industries, inc. and lsc film corporation. All rights reserved. | marvel and all related character names: © & ™ 2021 wonder. captain america: civil war © 2017 marvel. spider-man: no way home : © & ™ 2022 wonder. © 2021 cpii and marvel. all rights reserved.
television
the cogeco tv service requires the rental of a digital hd receiver with a minimum subscription to the basic channel package. channel availability may vary by region. tv packages and select channels can only be changed once every 30 days. additional fees may apply for some channels and some channels may count towards many options. the channel lists of the pre-selected packages cannot be modified. requirements to watch 4k: (i) a 4k television and a 4k receiver, (ii) a subscription to the sd/hd channels corresponding to the 4k channels. 4k not available with all channels.
access to mobile applications requires a subscription to the television package that contains the associated digital channel. content viewed in mobile apps requires bandwidth, which is included in the customer’s internet or mobile data package. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in their package. content viewing is restricted to canada.
cogeco’s tivo service requires: (i) a tivo receiver rental, (ii) a wi-fi ac modem, and (iii) a cogeco internet subscription and (iv) a television package. Each additional television paired with a Tivo PVR requires the rental of a Tivo HD receiver. installation fees may apply for additional outlets. the data traffic consumed between the tivo boxes and the internet to provide programming information counts towards the customer’s internet usage. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in the package. viewing of content is restricted to canada. tivo®. apple®. youtube®.
eager offer
new tv client:
crave offer expires Oct 31, 2022 and consists of 1 month of crave on us. at the end of the period for these offers, the then-current price of each package will apply. the regular price of each package can change at any time. This offer is only for new Cogeco TV subscribers who sign up to crave. each eligible customer can only take advantage of each offer once during the offer period. prices may vary for any other combination. crave requires a subscription to a new cogeco tv package, an internet connection and access to the crave app. account for the client’s internet use. viewing of content is restricted to canada. the customer must be a new cogeco tv customer (a customer who has not been a cogeco tv customer in the 120 days prior to receipt of this offer).
home phone
Telephone equipment must remain at the same address where it was initially installed to allow 911 to associate the call with the correct address in the event of an emergency. new generation telephone equipment does not include an external backup battery. sold separately.
Codeco home phone package subscription required for all long distance plans. limited to a list of countries predetermined by cogeco. additional minutes will be charged at the then-current rate, per minute per country, applicable for the remainder of the month. see details. a charge of $0.95 per call may apply for the use of directory assistance (411), depending on the phone package.
the 9-8-8 mental health and suicide prevention crisis service is not yet available in canada, but help is still available. adults can text 741741 and youth can text 686868. quebec residents can text 1 855 957-5353. You can also call the Canadian Suicide Prevention Service at 1 833 456-4566.