My forwarded emails are not being delivered

I am not receiving emails that have been forwarded from other accounts. They are not in my “junk” folder, either. I have checked my outlook settings and the multiple users that are trying to forward me messages are not blocked. There are no “rules” set that would block these messages from coming through. I have tried multiple browsers and clearing the cache, but the problem persists. Newly-created “Test” messages sent from these other accounts to my account show up in my inbox as usual, but a “forward” of any message from these other accounts does not; the other accounts have no error/bounceback messages saying the email could not be forwarded – it appears to have forwarded normally on their end, but it never shows up in my account. We”ve been testing this for 48 hours and nothing has changed.

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How do I fix this problem?
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Type of abuse Harassment or threats Inappropriate/Adult content Nudity Profanity Software piracy SPAM/Advertising Virus/Spyware/Malware danger Other Term of Use or Code of Conduct violation Child exploitation or abuse
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
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Kay_C.
Replied on September 22, 2013

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In reply to JMJedi74’s post on September 22, 2013

Hi JMJedi74,

Thank you for providing the needed information.

Readmore: How To Change Your Gmail Address ? Change The Name On Your Gmail Account

I understand the challenge you”ve encountered receiving forwarded emails. We will definitely do our best to help you sort this out.

We need you to provide us more information to further investigate the issue and eliminate possible causes. Please answerthefollowingquestions stated below.

Based on your investigation. Does the issue occur with specific domain?Does other recipient able to receive forwarded emails?Does forwarded emailscontain attachment?

In the meantime we advise that you add the email address or domain of the sender to your safe senders list and see if this will resolve the issue. You can follow step below on how to.

1. In your Outlook.com Inbox, click the cog icon beside your Profile name.2. Click “More mail settings“.3. Under Preventing junk email, click “Safe and blocked senders“.4. Click “Safe Senders“. 5. In the text box, type in the email address or domain you’d like to always receive email from, and then click “Add to list >>“.

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Readmore: 4 Exemples D’Emails De Prospection De Haut Niveau, Comment Écrire Un E

We are looking forward to your reply.

Thanks,

Kay

Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
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