We can practically feel your frustration through the screen. There’s about a dozen things on your to-do list, yet most of them you can’t get to because your Outlook email is giving you trouble.
Whether it’s Outlook won’t open, it’s not receiving emails, password prompt issues, or the authenticator app is not working, we know that users are annoyed having to research and re-program this email client. Not to mention, try explaining what happened to Hotmail, MSN, and Windows Live email accounts.
There’s no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user in 2021.
Our Mission
Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you’ll have a place to start troubleshooting.
What We’ll Cover
We want to offer our expertise in a straight forward way. So, we’ll cover the basics like: what to do if Outlook is not receiving emails, and how to filter your junk mail. We’ll also dive deeper into strategies you can use to improve your email experience, like downsizing your PST files. Here are all the common Outlook problems we will cover:
Contents What We’ll Cover Why is my Outlook Not Working? Email Account Access Outlook Won’t Open Outlook Not Receiving Emails Outlook Search Not Working Outlook Keeps Freezing / “Not Responding” Message Outlook Sync Issues How to Sync Outlook Calendar Authenticator App Issues Outlook Repeatedly Asks for Password How to Fix a Weak Spam Filter for Outlook and Hotmail PST File Issues Reviewing What We Have Covered Switching to Mailbird
Who We Are
We are Mailbird. As an email client ourselves, we have a clear idea of what a desktop app can do to give you a healthy relationship with email. We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow.
If you’re considering looking for an alternative to Outlook, we offer a swift onboarding experience through IMAP protocols. You can even add your @httl.com.vn email address to Mailbird and not miss out on any of your important conversations. See why Mailbird is trusted by thousands of Outlook users.
If you’re committed to the task of Outlook troubleshooting in the meantime, let’s get into our guide that will help you solve some of the most annoying Outlook issues.
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Why is my Outlook Not Working?
The first rule of Outlook troubleshooting is to eliminate the most obvious suspects. A popular one to cross off is your own internet connection.
Assuming your internet is fine, you’ll want to look for a temporary server issue. In other words, is the email provider side of Outlook down?
To check if Outlook is not loading for everyone you can review the Microsoft Outlook twitter page, or check at a site like httl.com.vn or httl.com.vn.
No outage and Outlook not opening? Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details.
Outlook Issues Potential Solutions I can’t log into my email
- Use the Outlook web browser to log in.
- Recover your password with the Microsoft Recovery Tool.
- Manually add your email account to Outlook.
- Your MSN or Live email may have been removed.
- Migrate your MSN or Live email account to an Outlook one.
Outlook won’t open
- Check what is running in the background.
- Update Outlook.
- Update Windows.
- Disable Add-ins
- Check your mailbox size.
- Check PST file issues.
- Disable your antivirus software.
- Check your AppData folder
Outlook is not receiving emails
- Check if your inbox has reached the storage limit.
- Confirm that emails are not going to Junk Mail.
- Review the number of accounts you have. Max is 20.
- Review email sorting settings and rules.
- Check Blocked and Safe Senders lists.
Outlook is not sending emails
- Check your internet connection.
- Check you haven’t exceeded the daily message limits.
- Check to make sure your email isn’t triggering the recipients spam filters.
The search bar is not working
- Look to see if there are files which are waiting to be indexed.
- Check the location of indexed items, and make sure Outlook is listed.
- Ask the tool to rebuild your index (catalogue) from scratch.
Authenticator App not working
- Check if you need a special app password (some accounts like Xbox 360 do).
- Disable the Authenticator App.
- Turn on the backup option on the Authenticator app before switching to a new phone.
- Use the Microsoft Recovery tool.
- Change your Apple Touch ID settings.
Outlook isn’t filtering spam properly
- Check blocked and safe senders list.
- Use anti-spam software.
- Use Gmail as your email provider.
Outlook PST file is corrupted
- Run the Inbox Repair Tool (ScanPST.exe)
- Use a reputable PST file repair company for very corrupted files.
- Restore previous versions from the Outlook Files folder.
Outlook PST file is too large
- Adjust Data Files setting to compact files.
In order to get started, we have to make sure we cover anybody having trouble getting into their email in the first place. Let’s have a look at access to Hotmail, Outlook, Windows Live, and MSN email accounts.
Email Account Access
Outlook is the official name of Microsoft’s email service. It’s available two ways: via web browser at httl.com.vn and as an email client you access like you would an application on desktop or mobile.
You can link up to 20 different email accounts to the 2019 desktop version of Outlook. That means, in addition to an @outlook.com email address, you could also direct your emails from your @gmail.com or @yahoo.com address to your Outlook inbox.
Setting up email with Outlook is tedious. Users feel the platform is not designed intuitively, and there have been a lot of changes to keep up with.
You see, Microsoft has also had email services under the following names: Hotmail, Windows Live, and MSN.
Some of these accounts still exist as legacies, but it’s confusing to sort through what is being phased out and what will remain available.
If Microsoft Outlook is not working, we might be able to help you pinpoint why. We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to champion.
Hotmail
httl.com.vn in 2021
httl.com.vn now redirects you to httl.com.vn.
You can still create a new email address with @httl.com.vn as the domain name.
Existing Hotmail accounts have been permitted to keep their email addresses as well.
How to Access Hotmail Via Web Browser
- Go to httl.com.vn/
- Use your Hotmail account email address to fill in the email field.
- Use your Hotmail password to fill in the password field.
Here are a few more ways to access your Hotmail that you might be looking to troubleshoot:
How to Recover an @httl.com.vn Account
If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed.
If your Hotmail account hasn’t been active in the last two years, there are two ways to regain entry:
- If you do have two-factor authentication enabled on your Hotmail account, you can go to the Outlook login page and follow the steps to recover your password by offering verification through your phone number or back-up email.
- When prompted for your password, click “Forgot password?”
- Select where you would like a verification code sent to. If it’s a secondary email, type out the email address without the asterisks (to complete the hidden part).
- If you’re verifying with a text message, you’ll have to complete the hidden part of the phone number.
- Microsoft will then send out a code for you to enter. After that, you can begin the steps to reset your password.
If you do not have two-factor authentication enabled, you can fill out the account recovery form.
Most importantly, you will be asked to provide details like your full name and date of birth, when you created the account or last used it, or contact list details to prove the account is yours.
Upon a successful review, Microsoft will email you with steps to reset your password and recover your account.
How to Add a Hotmail Inbox to Outlook
There are two ways to add your email address to Outlook 2019.
Auto Account Set Up:
- Open Outlook.
- Select File and click on Add Account.
- Enter your email address and select Connect.
- Enter your password.
Manual Account Set Up:
- Open Outlook.
- Select File and click on Add Account.
- Enter your email address and select Advanced Options.
- Click on “Let me set up my account manually” and then select Connect.
- Select between IMAP or POP3. Note: Outlook uses IMAP by default. Then click Next.
- Check that the settings match the information in the image below:
- Provide your password and select Connect.
How to Access Hotmail on iPhone
- On your iPhone open Settings.
- Select Mail.
- Tap Add Account.
- Select httl.com.vn.
- Under “Let this app access your info?” click Yes.
- Enter your Hotmail account details.
- Scroll to Mail Days to Sync and select “No Limit.”
- You may be sent an email asking you to confirm you allowed the sync. Go to your web browser to confirm this email.
- Open your Mail app to see if your emails have synced.
MSN
httl.com.vn in 2021
httl.com.vn is still an active webpage. The page serves as a homepage for many people because it includes a link to Outlook, a weather update, aggregated news tailored to you, and Bing (Microsoft’s search engine).
You cannot create a new email with @httl.com.vn as the domain address.
If you have an existing MSN email you can still log into it with Outlook.
How to Access an httl.com.vn Email Account via Web Browser
- Go to httl.com.vn/.
- Use your MSN email address to fill in the email field.
- Use your MSN email password to fill in the password field.
How to Recover an MSN Email Account
If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed.
If you have logged in within the past two years but don’t remember your password, you can try the Microsoft Recovery Page (see the “How to recover @hotmail” section above for more details).
How to Migrate MSN Email to httl.com.vn Email
- Open Outlook and select File.
- Go to Account Settings.
- Select Email and click New.
- Choose Server Settings.
- Under User Data enter your name and your MSN email address.
- Choose IMAP.
- Fill in the following details:
- Incoming e-mail: httl.com.vn
- Incoming port: 993
- Outgoing email: httl.com.vn
- Outgoing port: 587
- Add your MSN email details under Login Settings.
- Ensure that Login with Security reads: SSL.
How to Access MSN on an iPhone
In the same vein, MSN is connected to Outlook, you can add your MSN email to your iPhone the same way you would an Outlook or Hotmail account (see Hotmail section for screenshots).
- On your iPhone openSettings.
- Select Mail.
- Tap Add Account.
- Select httl.com.vn.
- Under “Let this app access your info?” click Yes.
- Enter your MSN account details.
- Scroll to Mail Days to Sync and select “No Limit.”
- You may be sent an email asking you to confirm you allowed the sync. Go to your web browser to confirm this email.
- Open your Mail app to see if your emails have synced.
Windows Live
httl.com.vn in 2021
httl.com.vn now redirects to httl.com.vn.
You cannot create a new email address with @httl.com.vn as the domain address.
You can still log in to Outlook with a legacy @httl.com.vn email address.
How to Access Windows Live on a Web Browser
- Go to httl.com.vn/.
- Use your Live account email address to fill in the email field.
- Use your Live password to fill in the password field.
How to Recover an @httl.com.vn Account
httl.com.vn addresses are gone forever when they are deleted.
If your account hasn’t been active in over 270 days, it is considered inactive. After 365 days it will be deleted.
If you have logged in to your @httl.com.vn email address in the last 12 months but don’t remember the password, you can try the Microsoft Recovery Form.
How to Migrate Windows Live Email to httl.com.vn Email
For users who have the discontinued free email client Windows Live Email, you’re likely finding it’s high time to export your email to Outlook.
- Close Outlook.
- Open Windows Live Email.
- Click on File and go to Export Mail.
- Select Email Messages.
- Select Microsoft Exchange and click Next.
- In the Profile Name Menu, select Outlook.
- The Export Messages dialogue box will ask you to select All Folders or Selected Folders. You can select either option, depending on what you need to export.
- Select the folders to export from windows live to outlook.
- Once the export progress box shows the status as complete, go to Outlook to check for your files.
Outlook Won’t Open
