download the form ps 1000, also known as a usps claim for loss or damage. This form, along with supporting documentation and/or receipts, is what you will need to file a claim with the United States Postal Service for recovery of property or funds if lost or damaged.
how to write
Step 1: Please read the information on the first page to understand what is needed to properly file a claim with the United States Postal Service.
part of the required documentation is as follows:
- your original shipping receipt for express, cod, or certified mail service.
- provide all original shipping receipts for express and/or insured mail service not numbered must be provided at the time the claim is initiated.
- evidence of value, such as a bill of sale (if applicable), invoice or bill of sale, or statement of costs for reconstruction of service documents of express mail.
- Both the sender and the recipient can provide evidence of the value of the contents of the insured package.
- If it is an online purchase, you must also provide a copy of the front and back of canceled check, money order, or a copy of credit card statement.
- If this purchase was made through an online account, you must provide a final transaction slip indicating the amount deducted from the account as required.
- prop Provide proof of damage and/or repair cost estimate: For damage, loss, or even partial loss of content, the recipient must submit the following:
- (a) the container, wrapper, packaging, and any contents that were received damaged
- (b) the original receipt you received when mailing, or other proof of postage as specified in paragraph 1 above
- (c) evidence of the value of the contents and (d) estimated repair (if applicable).
- read all the information on page one before proceeding to complete the form on page 2
step 2 – section a to be completed by the client – 1. sender information – complete blocks a. via j.:
- a. first name
- b. middle initial
- c. surname
- d. business name (use only if it is a company)
- e. street name 1. (number, street, suite or apartment number)
- f. street name 2. (number, street, suite or apartment number)
- g. city
- h. state
- i. zip code + 4
- j. phone number (include area code)
step 3 – section a – 2. recipient information – complete blocks a. via j.:
- a. first name
- b. middle initial
- c. surname
- d.business name (use only if it is a company)
- e. street name 1. (number, street, suite or apartment number)
- f. street name 2. (number, street, suite or apartment number)
- g. city
- h. state
- i. zip code + 4
- j. phone number (include area code)
step 4 – section a – 3. payment assignment – alternative payment address – full blocks a. to f.:
- a. who will receive the payment? (check the appropriate box)
- b. street name 1 (if not above) (number, street, suite/apt number)
- c. street name 2 (number, street, suite/apartment number)
- d.city
- e. status
- f. zip code + 4
step 5 – section a – 4. description of lost or damaged items (if necessary, use a separate sheet and attach – complete columns a. to e. as follows:
- a. item number
- b. description of lost or damaged items
- c. item code (see front cover for codes)
- d. value or cost
- e. purchase date
step 6 – section a – 5. amount of cod to be remitted to sender (for business mail cod claims only).
- enter the dollar amount of cod
step 7 – section 6:
enter the dollar amount of the items listed on the claim
step 8 – section 7 – complete a., b. and c. – this is the area that provides certification and signing:
read the block in section 7- if you agree, continue –
- a. claiming customer (check the appropriate box
- b. claiming customer’s signature
- c. date (mm/dd/yyyy format)
Step 9: Take the completed form along with section b to a local claims center. do not complete any part of section b as this is reserved only for the postal employee where the claim is filed.
step 10: read the privacy policy provided with this form.