I lost photos in google photos!
“About a week ago, I went to my albums and found that my google photos had lost all the photos. i checked via phone app so i thought i should check google photos on my computer. photos missing from google photos on computer as well. I thought maybe the google photos were failing and decided to wait a few days to see if anything changed. It’s been over a week and the albums still haven’t come out. where are my google photos? does anyone know how to get my albums back?”
Since the advent of Google Photos and its unlimited high-quality cloud storage, Google has provided a convenient method of backing up photos from your Google Drive. but like this user, inevitably sometimes we come across situations where we lost photos from google photos.
google photos missing albums, why does it happen?
content summary
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possible causes of missing photos in google photos
how to recover lost photos in google photos (6 methods)
how to recover photos from google account
extra tip: backup photos in advance to avoid loss
possible causes of missing photos in google photos
why have my photos disappeared from google photos? lost albums or photos from google photos is a common case, and this case can be caused by different reasons. there are a few possible reasons:
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You have multiple google accounts, but you’re not signed in to the correct account that contains the photos you need.
you can accidentally delete it without realizing it.
you tapped “free up space” in google photos, the photo or video may have been deleted from your device.
you can hide the photo from the photo view, but forget about it.
temporary technical issues caused by network issues related to usage or google photos errors.
You can sync your device with google photos, so if you go into the device and delete the photo, the photo will also be deleted in the cloud.
If you also cause google photos to lose photos due to deletion or other reasons, please read more in this post to know how to recover photos in google photos even permanently deleted photos.
how to recover lost photos in google photos (6 methods)
When using google photos, the problem of “google photos lost all my photos” is very common, if you also meet the situation of the annoyance it will be a headache. don’t worry, keep reading. Some feasible methods can help you to get rid of photos disappeared from google photos problem.
method 1. check your account
It may appear that some photos have disappeared because you are on a different account. what you need to do is confirm if the account you are currently logged in is the account you backed up photos to; otherwise, sign out and then sign in with the correct account.
method 2. check file
If you tapped “free up space” in google photos, the photo or video may have been deleted from your device. but you can find them in the google photos app.
1. On your computer, open photos.google.com.
2. click on the menu and then on archive.
3. select a photo. To select multiple photos, point to each photo and click select.
4. click more (three dots icon) and then click unarchive.
method 3. garbage in google photos
If you accidentally delete photos, they may still be in the trash. you may still be able to retrieve it.
1. On your computer, go to photos.google.com, click menu, and then click trashcan.
2. Hover over the photo you want to restore, then click select.
3. at the top right, click restore. that photo will be restored to your google photos library and added back to the albums it was in.
It may have been permanently removed. If the photo has been in the trash for more than 60 days, it may be gone.
method 4. try incognito mode
incognito mode is only a partial solution for google photos missing photos issue, but you can try this method to solve google photos missing photos.
1. opens a new incognito window in the browser.
2. Sign in your google account, go to photos.google.com, your lost photos can automatically show in incognito mode.
3. open the photo or album you want and close it. then return to the standard browser window and close all tabs.
4. log back into google photos and your files will be displayed immediately.
method 5. disable extensions/add-ons/add-ons
Disable or uninstall a plugin completely if the source or website you downloaded it from is not reputable or trustworthy. Some untrusted third-party plug-ins may pose security threats and could harm your computer if you keep them installed on your browser. this can also be the cause of photo loss in google photos.
1. Click the chrome menu button (the three dots icon).
2. then click more tools.
3. click on extensions in the submenu shown on the left.
4. click the toggle switch for the extension you want to disable to disable it. or click remove at the bottom of the extension to uninstall it
5. if you have too many plugins, restart chrome to disable all plugins.
click the chrome menu button, then click settings and select advanced at the bottom of the menu. scroll down and click reset settings to their original defaults. and then go to the website to check if the missing images in google photos are recovered.
Method 6. Contact Google Support
If none of the above methods resolve the problem, please try contacting google support team and seek their help for solutions to recover lost photos in google photos.
1. go to website support.google.com/drive/.
2. hover with your mouse and click contact us at the bottom of the page.
3. select any of the three options: request callback, request chat or email support. a google support executive will contact you to solve the problem.
how to recover photos from google account
how to recover deleted photos from google photos? You may want to find your missing photos from your google account for some reason. Generally, the process of recovering deleted photos from Google account depends on two factors:
1. have a backup of your files
2. not having a backup of your files
let’s see how to recover photos from google photos under these two factors.
extra tip: backup photos in advance to avoid loss
google photos is a convenient service to manage and access our photos, but when you urgently need some important photos at work or study, lost photos from google photos will become a very troublesome problem. even if google photos not sync and google photos backup stuck etc, these common problems will also bring you a lot of trouble.
To avoid photo loss, it’s better to use cloud backup tools like cbackup to backup photos and important files to google drive or any other cloud drive in advance.
cbackup is a professional cloud backup service, which can help you quickly transfer data from cloud drive to another cloud drive without using computer as a transmission middleman, so it won’t take up your storage space. computer memory or network resources. even if you lose your photos on google drive, you have a backup version in other clouds.
here’s how to backup photos from google drive to onedrive for example with cbackup:
1. install the cbackup desktop app and then sign up for a free account, then sign in.
2. click the add clouds button under the public cloud section in the my storage tab, then select google drive and click add , follow the steps to complete the authorization. repeat the process to add onedrive.
3. tap the backup icon > backup the public cloud to the public cloud to create a new backup task.
4. select google drive as the destination, and select onedrive as the destination location, and press the start backup button to make a backup from google drive to onedrive easily and directly.
✎utility function
☛cloud pc backup: you can backup windows pc to google drive, dropbox, onedrive and other cloud drives and the large space of backup combined with your storage. If you have a large amount of data, you can also backup your computer to cbackup cloud, and you can try it to enjoy free 10GB, 1TB or 5TB storage at a reasonable price.
☛schedule backup: If you want to transfer files automatically, you can enable the “schedule” so that cbackup can run its task as scheduled.
☛file filter: the folder may contain some files that do not need backup (such as system files, cache files, etc.), you can set the file type specified by the back. By setting the filter type or retention type, save time and backup space.
As soon as it starts its task, you can close the page or even shut down your computer, cbackup can run its task in the background.
final words
this is the reason why the missing photos from google photos appeared. you are also presented with the solution, these steps will help you to solve this problem, you can try these methods. But the reasons for google photos loss are sometimes complicated even for some unknown reasons. it becomes very difficult to fix this problem. so don’t forget to use free backup to back up your cloud storage in advance, it can help you quickly and easily solve your cloud storage errors.
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