Whether your important emails are getting delivered to the Spam folder or unwanted emails that are already marked as spam are getting delivered to the Inbox folder of your Yahoo Mail account, it’s likely that either the Yahoo Mail Spam filter is not working due to issues at Yahoo’s end or any recent change done by you has caused the problem. Well, whatever the reason is, there are some workarounds provided below that can help you overcome the problem of Yahoo Mail Spam filter not working.
Guide to Fix – Yahoo Mail Spam Filter Not Working
- Mark the Email as Not Spam
If a genuine email from a reliable sender has been incorrectly delivered to the Spam folder in your Yahoo Mail account, the first thing you will need to do here is to mark the incorrectly delivered email as Not Spam. For this, you will need to follow these instructions.
- Sign in to your Yahoo Mail account on a supported web browser.
- Next, you will need to click on the Spam option located in the left-hand side panel of your account’s page.
NOTE: If you don’t see the Spam folder listed on the left-hand side panel, you will first need to click on the More option to expand the list. Under More section, you will find the Spam option.
- Once you are in the Spam folder, you will need to locate the email that got incorrectly delivered to your account.
- After locating the email, you will need to right-click on it. This will open the menu on your screen.
- From the menu that appears on your screen, you will need to select the Not spam option. The email will be returned to your Inbox folder.
NOTE: Alternatively, you can also mark an email as not spam by opening the message and clicking on the Not spam option provided in the upper section.
- Mark the Unwanted Emails as Spam
Although Yahoo spam filter catches most of the spam messages, sometimes there are emails that slip through. If you find any such unsolicited email in your Yahoo Mail inbox, you can avoid it by marking it as Spam. To know how to mark an email as spam, follow these steps.
- In your Yahoo Mail account, go to the folder in which you have the unwanted email.
- In the folder, locate the email that got incorrectly delivered to your account.
- After locating the email, right-click on it. Doing so will open the menu on your screen.
- From the menu that appears on your screen, select the Spam option. The email will be moved to the Spam folder.
NOTE: Alternatively, you can also mark an email as spam by opening the message and clicking on the Spam option provided in the upper section.
- Block the Sender
Another way to prevent unwanted emails from getting delivered to your Yahoo Mailbox is to block the email address of the sender. To do so, follow the steps provided below:
- Click on the Settings option (gear icon) located near the upper right corner of the window.
- From the menu that appears below the Settings option, click on the More settings option.
- In the More Settings section, click on the Security and privacy option.
- Under the Security and privacy section, click on the + Add option located next to Blocked addresses option.
- In the provided field, enter the email address of the sender you wish to block and click on the Save button.
- The sender will be blocked from sending emails to your account.
- Check Filters in Your Account
If you have created any filter to prevent spam emails in your Yahoo Mail account, you will need to review the filter guidelines of Yahoo. You can find these guidelines below:
NOTES: if you are looking for some missing emails, make sure to check the Spam folder first because all emails go through the spam filter before going through other filters.
Empty Filters
If you have created an empty filter which doesn’t contain any rules, it will function according to the following:
- Emails sent by an email address with an empty character will be routed to the Inbox.
- If the empty filter is at the top of the filter list, rules of all the other filters will be voided and emails will be delivered to the Inbox.
Multiple Criteria
- A filter will apply all of the rules you configure to identify which mail to filter.
- It is best to create 2 filters if you wish to filter all emails that contain criteria 1 or criteria 2.
Conflicting rules
- As filters are applied according to the order they are on the list, you will need to use the up and down arrows to make changes to the order.
- There must not be a conflicting filter above a filter that is not functioning.
- Make sure that you are not using negative criteria like “does not contain” with positive criteria like “begins with.”
Filter limitations for POP accounts
- If a Mail client is using POP, it will download an email from the Inbox folder only.
- Filters for other folders will not allow your mail client to download emails from them.
Filter limitations for IMAP accounts
- Filters will not be functional on third -party mailboxes you IMAP in.
- Filters will function on aliases/disposable email addresses.
So, these are the workarounds that will help you fix the problem of Yahoo Mail spam filter not working.
If you are looking for professional help so you can call Yahoo customer service phone number helpline to speak with email expert.