Connect a Printer to an iPhone

Connect a compatible printer to the Square Point of Sale app on your compatible iPhone or iPod Touch. If you have any connectivity issues after following the steps below, learn how to troubleshoot your printer. Once your receipt printer is connected, learn more about printing receipts and ordering tickets.

Before you begin, make sure your iPhone or iPod touch is compatible with Square.

Connect Ethernet Printers and iPhones

To Get Started:

• Make sure your printer has an Ethernet interface. You can order interchangeable interfaces, but be sure to order the Ethernet connection type on your printer.

• Locate your wireless router with an Ethernet port.

• Make sure you have a strong Wi-Fi signal.

• Check that the receipt printer and iOS device are connected to the same Wi-Fi network.

• Please check your device’s permissions so that Square can access your local network. Turn ON for Local network in Your device Settings > Square > Local network to enable access, then reboot Square app.

To connect your printer with Ethernet interface:

1. Plug one end of the Ethernet cable into the rear panel of printer and connect the other end of the cable to the Ethernet port on your wireless router.

2. From the Square app, tap More > Settings > Hardware > Printers > Create Print Station.

3. Select Printer and select your printer.

4. Tap Test Print to confirm that your device and printer are connected. p>

5. In the Use this printer for section, select what you would like to print based on your needs: Receipts, Order tickets in person, Request ticket stubs and Void tickets.

6. Tap Save.

Learn more about creating print stations.

To connect more than an iPhone/iPod touch to an Ethernet printer, repeat these steps for each mobile device. If you want to use an iPhone/iPod touch with multiple printers, follow the same steps above for each printer.

Connecting Bluetooth Printers and iPhones

To get started, make sure you:

• The battery is charged and the device is connected to an AC outlet.

• Compatible receipt paper is loaded.

• The printer has been turned on.

For more information on initial printer setup, please refer to the manufacturer’s manual for your model: Star Micronics SM-S220i and Star Micronics SM-T300i.

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To connect your Bluetooth receipt printer:

1. Visit your iOS device’s settings. Tap Settings > Bluetooth > turn Bluetooth on.

2. Open the Square app and tap More .

3. Select Settings > Hardware > Printers > Create Print Station .

4. Enter a name for your printer and tap No printer selected.

5. Select Connect a Bluetooth Printer and follow the instructions on the screen.

6. Once your printer is paired, return to the Square app and tap Print test.

7. In the Use this printer for section, select what you would like to print depending on your needs : Receipts, In-person order tickets, Order stubs and Voided tickets.

8. Press Save.

Note: Bluetooth printers are only compatible with devices running the latest version of Apple iOS.

Learn more about creating print stations.

Supported paper width

On iOS devices, your ja Have the ability to change the size of the paper roll.

You can select the width of the printer through the Square Point of Sale app:

1. Touch More > Settings.

2. Touch Hardware and select the printer.

3. Under Printer Settings > Paper Size, touch Change.

Note: Changing the printer width to 40 or 58mm and then back to 80mm may damage the printer. Consult your printer manufacturer’s guidelines before changing the paper size.

AirPrint Support on iOS

AirPrint support on iOS helps Integration with any printer compatible with Airprint protocol. You can now connect to popular Air Print from POS compatible kitchen and receipt printers such as:

StarTSP654II, Brother QL-1110 and StarTSP847II.

Learn more about AirPrint.

To get started:

1. From the Square app, tap More in the navigation bar at the bottom of the screen.

2. Tap Settings > Hardware > Printers > Create Print Station .

3. Enter a print station name.

4. Touch Printer and then select printer.

5. Click Connect AirPrint Printer and choose your printer.

6. Tap Save.

You can find your AirPrint printer saved, enabled, and ready to use from your Square app under Settings > Hardware.

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