How do I connect my App to DeFi Wallet?

Connect your DeFi wallet to the App for easy access to the various crypto financial services offered by

How to connect app to DeFi Wallet

1, you can start the connection via :

Home Screen > Browse Card [Connect to App] OR Settings > [Connect to App]

2. Touch to agree to the disclaimers and touch [Continue]

3. Enter your app account email

4. Check the “Authorize connection” email in your mailbox

5. Tap [Connect] from the connection email on the device that has your DeFi Wallet

6. Enter your 6-digit access code from the app

7. Tap [Authorize] to launch DeFi Wallet

8. See the “Connection Successful” modal and receive the email “Connection Successful

You can now transfer cryptocurrency by following the guidelines detailed in the article sections next. :

  • From your DeFi wallet to the app

  • From your app to Crypto. com DeFi Wallet

Why didn’t I get the connection authorization/success email?

Failed to receive Email “Authorize connection”:

  • Make sure you did not misspell your email address in step 3, you can resend the email connection (always use the last one sent). email to start the authorization flow)

  • Make sure you are a KYC approved user in the app

Failed to receive “Connection Successful” email:

  • Make sure to tap the [Connect] button from the email connection on the device that has your DeFi Wallet to complete steps 6 and 7.

  • Make sure you tap [Authorize] and launch the DeFi Wallet app, you should see the “Connection Successful” modal when the app launches, if the DeFi Wallet does not launch with the “Connection Successful” modal b>”, the connection is incomplete. Please try again from step 5.

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Can I connect multiple wallets to my app?

You can only connect one wallet to your Crypto .com app account at the same time, we cannot support connecting more than one DeFi wallet to the same app account.

If you have imported the same wallet (via the recovery phrase) on multiple devices, you will be able to connect the second wallet (on a second device) to your App account, but this will disconnect the App from your first wallet.

How can I connect a different wallet when I have multiple wallets in the DeFi Wallet app to the app?

Assuming I have already connected a wallet, p. Wallet 1, to the app, to connect a different wallet, e.g. Wallet 2, to the app, you will first need to disconnect Wallet 1 from the app before initiating the connection for Wallet 2.

Here are the steps to disconnect a Crypto wallet. .com App:

  1. Go to the Settings menu

  2. Tap “ App” under “Connect to” . App”

  3. You will reach the next screen where you can see the following

  4. Tap [Disconnect] and confirm to disconnect

  5. You will then be redirected to the Settings menu

After you have finished disconnecting a wallet, you can then start another connection to the app. You can choose which wallet you would like to connect to the App as shown below.

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How to Send Cryptocurrency from the DeFi Wallet to the App

Send cryptocurrency from the DeFi Wallet to the App

1. Select a coin in your DeFi Wallet to send

2. Tap [ App] on the shipping address screen. Note: You will not be able to send coins that are not supported by your App account, therefore the button to send to [ App] will be disabled for unsupported tokens

3. The App address for the corresponding token will be auto-populated.

  • If a note is required for the corresponding token, it will be auto-populated as well.

How to send cryptocurrency from app to DeFi wallet?

Send cryptocurrency from Crypto app. com to DeFi Wallet

1. Go to Settings > [ Wallet] > Tap [Send Funds]


Go to [Transfer] > [Withdraw Cryptocurrency] > Tap [ DeFi Wallet]

Important Note: Withdrawal fees will apply. Each fee of the respective crypto asset can be found in the Crypto “Settings”.Application com – Fees and Limits:

  • Section – Withdraw Cryptocurrency

  • Category – Withdraw Cryptocurrency (to external address)

Important Note: If the 24 Hour Withdrawal Lock in your App is enabled, after connecting the DeFi Wallet to your Crypto . com App, you will have to wait 24 hours before you can withdraw any cryptocurrency to your newly connected DeFi Wallet.

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This 24-hour block only applies to withdrawals. You will still be able to buy cryptocurrency through your DeFi Wallet immediately after connecting to your App account


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