Getting in touch with google is very simple. the main problem is that getting an answer, or even a solution to your problem, is very complicated. it is essential to know all your options to get a solution with google support. this article covers the main tactics to get help from google.
google contact number & google contact email
google’s contact phone number is 1-866-246-6453 and their contact email is adwords-support@google.com, but please note that you probably won’t receive a response to your question through these channels.
is there a solution? how to contact google?
The bad news is that if you’re a regular google user, you really don’t have a choice. This may be hard to believe, because Google is a multi-billion dollar company. When it comes to Google, you and your searches are your product. This means that if one of Google’s billions of search engines has a problem, it’s not that important to Google. they don’t want to hire a support team and spend money to help search engines. Google has a philosophy of cookie cutter support documents and user-managed forums to provide their support. instead of spending money on customer service, they focus on improving their technology, as well as creating new products and services.
If you’re an advertiser on Google Adwords or a business owner with a “Google My Business” listing, there are referral paths to help you resolve your issues. we will explain them at the end of the article.
why is it so difficult to contact google support?
google performs more than 100 billion searches a month and the number of customer support requests it receives is overwhelming. Imagine if just 1 in 1,000 users contacted Google once a year, that’s over 1.2 billion customer support inquiries each year, or 3,280,000 per day. Some people may say, “sure, but that’s only 136,000 support messages every hour,” which might be possible for a company with google’s billions of dollars.
We really don’t know. We realize that this is not a simple problem; many times problems simply cannot be resolved automatically on a large scale for consumers of free websites. at the same time, the much smaller number of advertisers, business owners, or dedicated users definitely needs some respect. These google search engines allow google to advertise and when they click on the ads they increase the value of google stock more and more. these searchers need a better way to raise their issues with google.
how to contact google support as a business owner
When you’re a regular business owner trying to get listed on google, it’s still possible to get help, but it’s unlikely. the best way to do this is to send a help message from google. com. follow the instructions below:
- click support.google.com
- scroll down to expand the list of icons and display the “business” section
- click google my business or google adwords
- in the upper right corner of the screen, click “contact” or “fix”
- choose the options that best describe your problem
- many of the options are a “dead end” and will not take you to a contact form
- click the “back arrow” and choose a different option if you don’t have an option with a link ‘contact us’
- you should see a contact form asking for your contact information and more details about your problem
- fill out the form and wait for a response
Note that I specifically chose “google my business”. Google does not have a support channel for asking about regular organic search listings.
In this example, to get to this contact form, I chose “verification”, then “requested a postcard more than 14 days ago” and then clicked “contact us” which appeared:
Pro Tip: If you choose to “advertise with google” or “advertise my business,” you’re more likely to get a contact form or phone number you can call. they even have live chat for advertisers
how to contact google support if you are an adwords advertiser
When you advertise on google, you are much more likely to speak with a real customer service representative. google makes the vast majority of its profits from companies that pay google to appear at the top of searches. When you see a small box with the word “ad” in it next to your search results on google.com, you should know that a company will pay Google an advertising fee if you click on that listing.
As we explain here, Google is happy to talk to companies that want to spend more money on advertising. the only other support requests that will connect you to a human are google my business or google corporate. Google My Business is Google’s competitor to Yelp and other review websites. Google uses it to introduce business owners to their advertising products, therefore they actually offer customer service for business owners who want to improve their business listings. Get ready to be “sold to” because the Google My Business support team is trained to sell Adwords.
However, keep in mind that if you ask any questions about seo or rank your business in the “free section” of google, you will never get very specific advice. google support will usually direct you to support documents that talk about best practices. they will almost avoid answering your questions about problems with your website and will appear in google for free.
thismeans that the best way to get an answer is through a search engine optimization consultant.this means finding someone with proven experience in getting businesses listed on google.
if you’re reading this guide, you probably don’t have a partner who can help you, so plan a budget to solve your problem. the lack of real support for google has created an industry-wide of experts that provide search engine consulting services for thousands of dollars to generate results.
Think about how much revenue Google traffic generates, how crucial Google can be to your business, and how much work you’ve already put into building your website. depending on those factors, it can certainly make sense to spend money to resolve problems with google.
logic inbound is a search engine optimization agency that has generated millions of dollars for e-commerce companies, startups, and multinational manufacturing organizations, among other clients.