If gmail is not syncing on your tecno, infinix, or itel phones, you may not be able to send or receive emails, open or read email, or you may keep getting the “account not synced” error. To be honest, this can be frustrating, especially when you can’t send, receive, or open your work emails. but after all, it is what you can fix in a short time. this article will guide you how to fix gmail not syncing on your tecno, infinix, itel and all android devices in general.
1. update the gmail app
To ensure error-free and to get the latest fixes for problems, we recommend that you use the most recent version of the gmail app. you can update it for free on play store. Sometimes Gmail may have trouble syncing your emails if the app is outdated. but all you need to rectify that is updating the gmail app:
- launch play store on your tecno or infinix device.
- tap the search bar and search for gmail.
- click it. if you see the update button there, tap it to get the latest version.
2. reboot your device
Pretty simple, right? but it works in most cases. To fix gmail not syncing, please restart your device. a system error, which restarting your device can fix in most cases could cause the problem. just restart your device to see if it fixes the problem.
3. check gmail sync settings
When gmail won’t sync across devices, you should check the sync settings in the gmail app and make sure you have turned it on. naturally, this should be on by default, but anything can happen. you may have unknowingly turned it off. or maybe an unknown bug in the app turned it off. and when it does, your gmail account won’t sync, talk less about receiving new mails. in that case, all you need is to re-enable it yourself:
- open the gmail app
- tap the side menu button in the upper left corner.
- tap settings(at the bottom)
- select your account.
- scroll to the bottom. under “data usage”, make sure you have enabled sync gmail.
4. check your device account sync settings
Equally important, you need to make sure you have enabled auto sync for gmail in your system account settings. if you don’t, gmail won’t sync until you update the app manually. you should check this setting after you enable ‘sync gmail’ in gmail app. here’s how:
- open the settingsapp
- scroll down and select accounts
- first, scroll to the part bottom and make sure that “automatic synchronization of personal data” is turned on.
- after that, select your gmail account from the list.
- tap account sync.
- make sure you enable gmail
- also, you can tap 3 -dot button in the top right corner and select sync now to force sync your account.
5. make sure you have a working internet connection
We should have mentioned this before, but it’s not too late, even if it sounds stupid. Before Gmail can send, receive, or even open any email on your devices, there must be an active internet connection. If you’re not sure your internet is working, you can run a quick network test in your browser to confirm connectivity. open a website to see if it loads. if not, you should troubleshoot your network, not gmail.
6. check & free up your storage
google confirms that “if your phone or tablet is running low on space, syncing won’t work”. So, to make sure everything is in order, try to free up your phone storage if it is running low. you can uninstall applications that you are not using; delete downloaded files, installation packages and movies you have watched.
Also, you may want to check what is consuming your storage first, before taking action:
- open the settings app
- tap storage
- click internal shared storageto see your storage usage.
7. reset gmail app
well the last thing we would recommend to fix gmail sync issue on your tecno, infinix and itel devices if the above solutions didn’t work is to reset the gmail app, basically clearing the app data and cache.
Before you begin, please note that resetting the gmail app may erase your drafts, custom notification settings, signatures, and other settings. but you can always set them back after fixing the issue you are currently struggling with. And the good news is that resetting the gmail app works in most cases. so it’s worth a try:
- open your device’s settings
- touch apps and applications; notifications, followed by view all apps
- find gmail in the list and open it.
- click in storage & cache.
- finally press clear storage to reset the gmail app
Now that you’ve reset the gmail app, reboot your device and set up your gmail account once again. you should be able to sync your emails across all devices now.
how to fix gmail not syncing with outlook (windows 10 mail app)
If you’ve connected your gmail account with the default mail app on a windows 10 laptop and notice that you haven’t synced your mails, there are a couple of solutions to try.
- First, make sure your computer is connected to the internet. you can open a website in the browser to confirm connectivity.
- Also, make sure you are using the latest version of the mail application on your windows pc. you can update the mail app from the microsoft store.
If the internet on your computer is working and you are using the latest version of the mail app but gmail still won’t sync, you need to check the settings of the mail app. perhaps you have turned off automatic synchronization by mistake. follow the steps below to re-enable it.
- open the mail app on your windows 10 pc.
- click the settings icon in the bottom panel left
- click manage accounts and select your gmail account
- select change mailbox and sync settings
- under sync options, make sure to enable email
- tap done under the window after enable email sync.
Alternatively, you can also remove your gmail account from the laptop and add it back.
- open the mailapp
- go to settings > manage accounts > select your gmail account
- click remove account from this device
- click remove below of the window to confirm it.
- Now add your gmail account to the mail app again.
how to fix gmail not syncing on iphone mail app
If you are also experiencing gmail not syncing on your iphone, either in the mail app or the official gmail app, the solutions below will help you.
1. make sure you enable imap in mail/gmail settings
While Gmail doesn’t sync on iOS the same way it does on Android, Google uses IMAP to send and receive email on iPhone. this setting should be enabled by default, but it’s worth double checking. go to the settings of the mail or gmail application and make sure to activate imap.
2. make sure you are connected to the internet
You will not be able to receive or send emails on your iphone if you are not connected to the internet. make sure you have a good signal and your device is not in airplane mode
3. check for gmail updates
Equally important, make sure your gmail app is up to date or the app might not work properly. the older version of the gmail app might have problems with syncing.
4. reinstall the gmail app
If none of the above solutions worked, you can reinstall the gmail app on your iphone. just uninstall gmail app first, then reinstall it from app store.