August 17, 2022 | by: martijn sebastian | nl of
There could be several reasons why your gmail account is not receiving emails. every email you receive takes up space. If your Google account runs out of storage space, you will not be able to receive new emails. You may have incorrect gmail settings or a slow internet connection. gmail problems are in any case different from yahoo problems or hotmail problems. Let’s quickly run through some gmail specifics that are likely to solve your gmail problem.
1. check gmail servers (google)
google servers can go down due to maintenance and unplanned problems, although it is rare. check google workspace status to see if gmail has been down in the past. Your email may not have been handled correctly if Google’s servers are temporarily unavailable. We recommend that you ask your sender to resend it to you in such cases.
2. send yourself an email
Sending an email is another easy way to troubleshoot. send yourself two emails. one with your gmail account and one using another email service like yahoo or hotmail. if you receive emails from yourself, it is possible that the email problems you are experiencing are isolated.
3. check spam folders
Be sure to check your spam folders. Google filters spam email automatically, so you may not get the email you expect. when you open gmail, it’s in the left corner of your screen. your antivirus may have an email filtering feature that allows you to see what emails are available.
4. check the trash
You may also want to check your trash. you may have accidentally deleted or misclicked on an email you were expecting. this is a common problem for antivirus software that removes emails it considers to be viruses.
5. check all mail
The all mail option is on the left side of the screen. displays all the information related to your email. the all mail tab may have the email you are looking for if you can’t find it in trash, spam, or mail. archived emails can also be stored here. you can archive an email just by swiping left or right.
6. use another browser
Try a different browser if you still haven’t found your email. gmail only supports four browsers. however, you should be able to open it in any of them. google chrome, firefox or safari are all options to open gmail. these browsers must have javascript and cookies enabled. you can also open gmail from your phone browser if you are using gmail app. gmail can sometimes have problems syncing and receiving emails in real time.
7. update gmail app
Always make sure your applications are up to date. You can update your gmail app through google app store and play store. A broken gmail app could cause sync issues and other issues that can lead to loss of some of your email.
8. open mail on a pc
Of course, gmail is also available on computers and smartphones and is a great way to check for problems. your browsers on your computer are always up to date, unlike the app on your phone. this makes it more reliable, especially when you have connectivity or network problems.
9. is gmail storage full?
Unlimited storage is not free. gmail has a storage limit and you will stop receiving messages once you reach it. open your google drive to check the storage space in your account. The right side of the screen will display your storage space (which should be at least 15GB for free users). To empty your storage space, delete files from Google Drive and emails from your Trash.
gmail doesn’t automatically delete your emails if you throw them in the trash. Google will keep it for 30 calendar days before deleting it. it takes up space and will be in the trash forever. this is how to recover all deleted emails from gmail.
10. log out and back in
Logging out and back in to your gmail account may help you fix the problem. forcibly syncing your gmail with google servers will solve the problem. this will show you the missing emails.
11. gmail filter settings
Filtering your email is a must, especially if spam emails from advertisers and bots start pouring in. the email you are expecting to receive may already have been filtered.
the configuration of the gmail mobile application is very limited. it is better to use your computer. You can also open Gmail from your smartphone’s browser app if you don’t have a computer. make sure you check the “show desktop edition” option in your browser app.
you can access this information from your computer:
- To access your settings, open your gmail account. click the gear icon in the top right corner.
- click the “view all settings” button.
- click on “filters and blocked addresses”.
- check the email addresses you have created filters or blocked. you can unblock or remove filters from the email address where you want to receive emails.
We recommend asking the sender to resend the emails. They should be sent to your gmail account without any problem now.
12. try to disable the antivirus on the pc
this is only for those using imap on a windows desktop client (pc/laptop).
Antivirus programs often have an email filtering feature. your antivirus will filter any email it thinks is malicious or potentially dangerous. this feature can be disabled from your antivirus program. you can refresh gmail or ask the sender to resend it.
You can also stop your antivirus program from running at startup by using the task manager.
- to open task manager, press ctrl+shift+esc
- find your antivirus software by going to “startup”.
- To prevent your antivirus program from starting at startup, right-click it and choose “disable”.
try restarting your computer to see if it fixes your email problem. ask the sender to resend your email. once you have solved your problem, make sure to activate your antivirus. it can be restarted by following the same steps but clicking “enable”.
13. ask google
if the problem persists, contact google support. note that the correct url for google help is the one i just gave you. be careful to google “google helpline” or something similar and you don’t end up on a scam call center site in india that will try to steal your money.
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