Without a doubt, gmail is one of the best email services out there. so it’s frustrating when gmail keeps crashing because you can’t check your emails.
There are a couple of reasons this can happen, and most are easy to fix as long as you know what to look for.
We will examine all the possible reasons why the gmail app keeps crashing and show you tips on how to fix this problem.
Want to step up your gmail game? check out these great gmail tips and tricks that will increase your productivity.
why does my gmail keep crashing?
Before we jump into the intricate solutions to fix gmail app crash on your android device, let us turn our focus to the reasons responsible for these sudden crashes.
an application can crash for various reasons. therefore, identifying the exact cause is a difficult task. But with our research, we were able to find out some of the main causes behind the gmail app crashing on android.
- google workspace is down
- unstable internet connection
- cache file corrupted
- outdated version of gmail
- gmail unfriendly settings
- lack of internal storage
- battery saving mode enabled
- installing new gmail updates
7 easy solutions to fix crashing gmail app
Now that you know what could be the culprit behind your gmail app crashing, it will be easier to fix the problem. here are some easy solutions to prevent gmail app from crashing on your android mobile device.
Check out the fixes below and try them in order until you find the one that can help you use the gmail app again without dealing with crashing issues.
- check the status of the google workspace
- restart the gmail app and your android mobile device
- delete the gmail account and sign in again
- update gmail app
- remove updates
- clear gmail cache
- uninstall & reinstall gmail app
1. check google workspace status
First, we’ll check the status of the google workspace. If you’re not familiar with what Google Workspace is, think of it as a collection of apps in the Google Cloud, like Gmail, Google Drive, Google Docs, Google Calendar, etc.
Go to the google workspace health dashboard to check the server status. if gmail is down, there is nothing you can do except wait.
If there is a green tick next to gmail, it means the problem is on your side. continue reading below to learn what you can do to fix this problem.
2. restart the gmail app and your android phone
Let’s start with something simple but effective. restart the gmail app, if that doesn’t work, restart your android phone.
Forcibly stopping an application can be really effective. helps get rid of any temporary errors that may have been responsible for the crashes.
- open the settings app on your android phone.
- navigate to apps/apps & notifications.
- Locate the gmail app and tap force stop.
all functions of the gmail app will stop immediately. now, wait a few seconds and launch the app again. check if it works properly.
If the app keeps crashing, it’s time to reboot your mobile device. you can restart your mobile simply by pressing and holding the power button.
Restarting the device is also very effective as all applications and other processes are stopped, which in terms eliminates any errors or system problems. after reboot gmail should work fine. if not, we have more fixes to test.
3. delete gmail account and login again
In most cases, we assume that the gmail account is locked due to an issue with the app itself or some underscore issue with the mobile OS. however, the problem may come from your google account.
Now, to fix the problem with the google account, it is not enough to log in and out of your respective google account. Initially, you need to delete your google account and then you need to login with your credentials. let’s take a look at the steps.
- launch the gmail app and tap the menu button (the hamburger icon) in the upper left corner of the panel.
- scroll down and select settings.
- then tap the three vertical dots in the upper right corner.
- From the pop-up menu, tap manage accounts.
- Tap the account you want to remove and tap the remove account option at the bottom.
a message will appear, tap delete account again
You have successfully deleted the gmail account. then you’ll add it back, then sign in again. Here are the steps to add google account.
- Go to the settings of the gmail app.
- press the add account option.
- click google to set up your email.
You may be prompted to authenticate. after doing so, you will be able to add your google account.
After providing the ID and credentials, the google account will be added and you will be able to login. now run the gmail app it should work fine.
4. update gmail app
Updating the gmail app can fix the crash problem if you haven’t updated the app in a long time. you need to look at the app update.
an outdated application can conflict with another updated application and, of course, with the operating system. you are going to check if there is an update available for the gmail app. here’s how to do it.
- launch the google play store app and search for gmail.
- click on it and an update option should appear below the app info.
- tap the update button to install the new update.
The gmail app should no longer crash after installing updates. if not, continue to the next step.
5. remove gmail updates
This method is the exact opposite of the previous method and is not a coincidence. Sure, outdated apps can be a hindrance and can perform unevenly as they conflict with all the updated apps and operating system.
but sometimes updates can also be the root of the problem. it could be that the latest update you have installed is in conflict with your device or simply, the latest update could be buggy. in this situation, you must remove the updates. here’s how to do it.
- Go to the settings of your android mobile.
- scroll down and tap applications/apps & notifications.
- Locate the gmail app and tap on it.
- Under app info, tap the three dots in the top right corner of the screen and select uninstall updates.
If the gmail app started crashing after installing the new updates, it should work fine now.
6. clear gmail cache
When discussing possible solutions for an app crashing on an android device, it’s hard to ignore one of the biggest error trends, which is corrupted cache files.
applications create these temporary cache files in order to function properly. If one or more of these files get damaged, the app will start to malfunction and may even crash.
then assuming some of the gmail app cache files have been corrupted, you’ll need to delete them. after deleting cache files, the app will create new files as soon as you start it. here’s how to do it.
- touch apps/apps & notifications in the settings of your android mobile.
- Locate the gmail app and tap on it.
- enter app info and tap storage.
- at the bottom of the panel, you’ll find the clear cache option.
tapping clear cache will delete all cache files related to the gmail app. if corrupted cache files were the problem, the app should not crash after the cache files have been deleted.
7. uninstall & reinstall gmail app
Hopefully, at this point, the gmail app doesn’t crash every few minutes. still, there is a chance that you still have to deal with this issue. therefore, perform a clean install.
but you will not be able to remove the gmail app from your android mobile device using the conventional method. you have to remove the app using the google play store.
- launch the google play store app on your android mobile device and search for the gmail app.
- after locating the app, you will find two options in the app description. uninstall and open.
- touch the uninstall button to remove the application from your mobile.
Reboot your android mobile device after removing gmail app then reinstall app from play store.
wrapping it
An application can crash for various reasons and the gmail app on android is no exception. this may not be an imminent problem, but the problem may be overwhelming for some users.
Fortunately, there is no reason to panic. just take a look at the solutions we have listed. you will have the gmail application working properly in minutes.