punctuality guarantee
We understand how important it is to get your printing done correctly and on time. that’s why we developed the industry’s innovative on-time delivery guarantee. When you purchase a product and provide a print-ready file* before the cut-off time, we guarantee that your order will be shipped on time or at our expense.
We stand behind our products and our service. If you’re not 100% satisfied with your product, let us know and we’ll work with you to make it right.
*a print-ready file refers to a file that meets the requirements of the items ordered and is print-ready as-is.
*jobs that cannot be configured online are considered custom orders.
On-time guarantee does not apply to freight, custom boxes, custom apparel, direct mail, custom orders, or delays due to third-party carriers/delivery companies. see terms & conditions
Our customer service team is here to help!
Contact us at 855-898-9870 or via our live chat and let us know how we can help you.