mail service
Inmate mail other than privileged and non-legal mail will be sent to the following address
intelligent communications/denton county jailadam smith #123456 (example inmate) P.O. Box 9144seminole, fl 33775-9144
inmate mail that is privileged, legal mail will be sent to the following address:
denton county jailadam smith #123456 (inmate example) 127 north woodrow ln. denton, tx 76205
The inmate’s name and reservation/ID number must be clearly printed on the outside of the envelope or postcard to ensure mail is sent to the correct inmate account.
All regular inmate mail (postcards, letters, greeting cards, etc.) sent to the Smart Communications mailing address will be scanned into the system and available for inmates to view their mail through the kiosks.
Friends and family are encouraged to subscribe to the mailguard tracker. Sign up for a free account and view delivery status, get notified if your mail is rejected, and download copies of mail that has been received and processed.
Upon release, inmates can log into the public website at smartinmate.com and enter their inmate number and password to download their photos, messages, and postal mail for free.
phone & commissary services
- Friends and family can deposit money into the inmate commissary account by setting up an account online with correctpay.com or by calling 1-855-836-3364. if an inmate has more than $300 in her account, a credit card deposit cannot be made at this time. the deposit can only be a cash deposit at the facility.
- Friends and family can deposit money into an inmate’s phone debit account. they can add funds through the smartjailmail.com website and they can also call customer service/support at 888-843-1972. they need to create an account to add funds to an inmate’s account.
denton county sheriff’s office inmate visits
all inmate visits are by video. All visitors will need to register online with homewav (see information below) in order to have a remote or on-site visit with an inmate. all remote visits are initiated by the inmate, not the visitor. once a visitor registers and logs in to be online, the inmate can see that their visitor is online and initiate the call whenever they want. there is no scheduling of remote home visits. Depending on the inmate’s classification and housing area, remote home visits may be limited.
The Denton County Sheriff’s Office has a public viewing site, which is located at the Barracks Building, 1406 Troy Lagrone Lane, Denton, Texas. when entering the building, masks must be worn before and immediately after the end of the visit. social distancing will be practiced at all times. there is a maximum of three visitors per visit and no more than two adults at any time per visiting kiosk. visitors should arrive no earlier than 10 minutes before the scheduled visiting time. if there are too many people in the visiting room, you will be asked to wait in your vehicle until your scheduled visit time. On-site visits may be suspended at any time at the discretion of the Sheriff’s Office.
All inmates are allowed up to two free visits per week to the public on site, as long as they are not in disciplinary housing. on-site visits must be scheduled 24 hours in advance of the visit. once a visitor signs in and schedules a visit with an inmate, the inmate will need to approve or deny the visit. if the inmate approves the visit, then the scheduled time for the visit will be approved.
public visits on site
- Saturday from 8 to 19:30
For more information, call 940-349-1533.
remote home visits
Sunday to Saturday from 7:30 a.m. to 9:00 p.m.
inmate manual
Inmates at the denton county sheriff’s office jail are provided with a copy of the inmate handbook. The inmate handbook is also available at a kiosk in each inmate’s housing area. The Inmate Handbook is the rules and regulations that inmates must follow while incarcerated in the Denton County Jail. the general public will find the following topics in the handbook useful: commissary, visitation, telephone, mail, and book orders. all rules and regulations are subject to change.