Username and password not accepted

Solution: Make sure you have the correct email address and password entered. You can check the password by logging into webmail with your email address and password.

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John-Paul is an Electronics Engineer that spent most of his career in IT. He has been a Technical Writer for InMotion since 2013.

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Steve says:
I had the same problem. I fixed it this way:

Login to your Yahoo account and then turn on “Allow apps that use less secure sign-in”. This is located in the security section.

ST says:

If you are using your domain webmail (not gmail etc.) I actually solved this! Follow the instructions here: https://www.httl.com.vn/en/support/edu/everything-email/introduction-email/how-to-find-email-settingsLogin and find your email settings there, this is what I found

p3plcpnl0406.prod.phx3.secureserver.net

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Kashyap Parmar says:
October 16, 2015 at 4:47 pm

in above specified email configuration to thunderbird I am not able to see my sent folder; alongwith this mail I have configured many other there I do not found this problem.

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One more thing whenever I forward a mail there many a times signature is missing in this mail it is not the case with other emails.

Reply

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Richard Guy says:
November 12, 2014 at 7:33 pm

Hi. thanks toPalffys Clipsand TOm. I changed it to access for less secure apps and IT DID WORK! YAY

Reply

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tom says:
August 29, 2014 at 1:57 pm

Hello

thanks to all who reply to my question

This userfind a sulition, I did it and problem is resolved
Categories: Mail


Username:
Password: Use your cPanel password.
Incoming Server: domainname.comIMAP Port: 993POP3 Port: 995
Outgoing Server: domainname.comSMTP Port: 465

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Mark Daryll says:

Hello Good Day, i have same problem like the others who comment on this site, my problem is also , i cannot login my account in Thunderbird, but when i login into webmail, it really connect and logged in , what is the problem ?

Please help get through this.

Thank You

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Beevo says:

I’m having the same problem. Thunderbird keeps coming back with Username or password invalid.

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First off Godaddy says that thunderbird should recognise the settings and set it up automatically as soon as I put in my email address and password. It doesn’t, it comes back with server info for outlook mail.

Anyway I put in the proper server info and port settings and it still comes back with Username or password invalid.

Just to make you aware I have tested the username and password on webmail and have access with no problems at all.

I am using the manual settings posted on godaddy for that particular email account:

Secure SSL/TLS Settings
(Recommended)

Username:
Password: Use the email account’s password.
Incoming Server: p3plcpnl0406.prod.phx3.secureserver.netIMAP Port: 993POP3 Port: 995
Outgoing Server:
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