cookie policy
Cookies are small text files stored by your device when you access most websites on the Internet. We will use two types of cookies:
- session cookies: they expire when you close your browser and do not remain on your computer.
- persistent cookies: they are stored long-term on your computer. they are typically used to make sure the site remembers your preferences.
www.royalmail.com (this website) uses cookies to make it easier to use and to provide you with relevant information and features. Cookies also provide us with information about how this website is used so that we can keep it as up-to-date, relevant and error-free as possible. More information about the types of cookies used on this website is included below.
By using this website, you agree to the use of cookies. Please note that certain cookies may be set at the time you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. For more information on how to do this and about cookies in general, you can visit www.allaboutcookies.org.
Please note that preventing cookies is likely to affect the functionality or performance of this website, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this website or be sure how this website will perform during your visit. preventing cookies will also affect our ability to update this website to meet user preferences and improve performance.
The types of cookies we currently use on this website are described below. Cookie categories are based on the category definitions contained in the UK International Chamber of Commerce Cookie Guide.
Strictly Necessary Cookies are essential to enable you to navigate this website and use its features and/or services. These cookies allow this website to provide services at the request of users.
This website uses strictly necessary cookies to:
- identify you as logged in to this website
- remember the products and services you requested when you got to the payment page
- remember things like the information you you have entered in the order forms when you navigate to different pages during your session on this website
- remember things such as the service selections you have made that are essential for us to provide you with the services you have requested
- make sure you connect to the correct service on our website when we make changes to the way the website works
Performance cookies allow us to update this website to meet website user preferences and improve performance. collect information about how this website is used, e.g. which pages users visit most often and where error messages are delivered. these cookies do not collect information that identifies individuals. all information is aggregated and therefore anonymous.
This website uses performance cookies to:
- provide statistics about how this website is used (including the choices you have made and the goods and services you have viewed while using this website)
- see how effective they are our ads
- enable us to track and improve this website by analyzing visitor behavior and performance.
- improve the management and performance of tags on this website.
functional cookies allow this website to remember the choices you make, e.g. your username, login details and language preferences and any customizations you make to the website pages during your visit. they are necessary to provide specific features and services for individual users.
This website uses functional cookies to:
- identify that you have given your consent to the use of cookies by this website
- remember the settings you have applied (such as layout, text size, preferences and colors)
- remember selections you’ve made (such as features and search results, goods and services)
- apply custom content segments to individual users
- apply individual user service specifications (such as usage or credit allocation)
- share information with partners to provide a service on our website. the information shared will only be used to provide the service, product or feature and not for any other purpose
targeting or advertising cookies
These cookies collect information about your browsing habits on this website so that advertising both on this website and on other websites you subsequently visit is relevant to you and your interests, to limit the number of times you are served. display those ads and to help measure the effectiveness of advertising campaigns.
- this website uses the following targeting/advertising cookies:
- google / doubleclick (you can learn more about how these cookies work here: http://www.google.com/ intl/ en-gb/policies/technologies/ads/)
- turn audience (you can learn more about how these cookies work here: http://www.turn.com/privacy/)
- cognitive matching (you can learn more about how these cookies work here: http://cognitivematch.com/privacy_policy)
- you can also manage cookies from many organizations used for advertising on online at http://www.youronlinechoices.com/uk/your-ad-choices