Check out these frequently asked questions and answers about river mail.
what is office 365?
office 365 is microsoft’s online productivity suite.
rivermail is part of microsoft’s online productivity suite.
as part of this productivity package, students will have access to microsoft word, excel, powerpoint and onedrive.
*rivermail is a free email account provided by microsoft.
When will my email address be available to activate?The process to create an email address can take up to 48 hours once you become a student.
how do i access my email? rivermail can be accessed through mypioneerportal. first time users should watch this short video.
who is eligible for a rivermail email address?every student who submits an irsc application (credit, non-credit, and adult education students) will be assigned a rivermail address can this account be used for personal email? yes. refer to indian river state standards of conduct for college students and district board policy 6hx11-9.12 when used for personal email. can i change my rivermail student email address? your assigned email address cannot be changed unless you have legally changed your name. To change your name in the system as well as your email address, contact irsc registration and student services or admissions at any irsc campus. a new rivermail account will be created. You will have 30 days to save any emails in the old account before the old account is deleted. can i forward rivermail email to my personal email address? yes, but do so at your own discretion! you will remain responsible for important university email. using rivermail is the best way to ensure irsc email is delivered to your inbox. how do i forward my email from rivermail to another email account?
- After you log in to your account, click on the “gear”. in the dropdown menu, click “mail”.
- under accounts on the left side, select forwarding.
- select start forwarding.
- enter the email address you wish to forward your email to in the input line provided.
- select the checkbox to save a copy to your inbox. (optional)
- click save at the top of the page.
Can I continue to use this account if I am no longer a student at irsc? Yes, your account will remain active when you are an alumnus.
how do i change my pioneerportal password?
rivermail is accessed through mypioneerportal. Once you have logged in to mypioneerportal, you can access rivermail by clicking the office365/rivermail icon. no additional password is needed. For help with mypioneerportal password, watch this short video.
Will this account be required to submit assignments via email?This will depend on your instructor. contact your instructor for more information. students using blackboard will still need to use blackboard as their communication system.
Will other students have access to my rivermail email address?irsc goes to great lengths to protect the privacy of its students. there is a global address book or directory where a student can look up another student’s email address. students may opt out of the global mailing list by emailing rivermailhelp@irsc.edu requesting removal.
Do I need to use a windows pc or microsoft internet explorer?no. All of the web-based services included with your Microsoft Online Productivity Suite can be accessed from Windows, Mac, or Linux using Internet Explorer or Firefox, Safari, and other browsers.
what will the university use my irsc email address for?the university uses rivermail as its official means of electronic communication with students. The university will send important information, notices, and student updates to your email account. in addition, your teacher can use it for course communication.