- if your gmail account is not receiving emails, it could be due to a few different issues.
- every email you receive takes up space, and if your google account runs out of storage space, you can’t receive new emails.
- It’s also possible that you have the wrong gmail inbox settings or you don’t have a stable internet connection.
gmail is by far the most popular email service in the world. Most popular apps and websites let you create websites with just your Gmail account, and if your work involves email, Gmail is probably at the center of your online life.
This is why it can be immensely frustrating to find that you no longer receive emails. There are a variety of issues that can prevent you from receiving email, but luckily, all of them can be fixed.
Here’s what to do if you find you’re no longer receiving emails.
how to fix gmail not receiving emails
clean your google storage space
Many of us are guilty of accumulating messages and files that we don’t need. If your inbox is full of old emails, you risk running out of storage space.
check your inbox to delete large files from your account or google drive to help free up space. If you want more space to store your emails, you can also upgrade your storage plan.
make sure your emails don’t go to another folder
gmail has an automatic system to filter emails in your different folders. this means that if you’re expecting an email from a new sender, there’s a chance gmail marked it as spam.
You can open your spam folder by clicking or tapping spam on the left sidebar of gmail. if you find the email you’re looking for there, open it and select report spam or move to inbox.
Alternatively, check the all mail folder, which contains all the email you receive, regardless of the folder.
You can also check your trash folder. there’s always a chance that you accidentally delete the email you’re looking for.
If you find that a lot of important emails are leaking into other folders, make sure you don’t have a filter inadvertently blocking your emails.
1. on the gmail desktop website, click the gear icon in the upper right corner, and then click view all settings.
2. select the filters and blocked addresses tab to see all your gmail filters.
3. review the filters and select remove for the ones you want to remove.
connect to the internet
It may seem obvious, but you need an internet connection to receive emails. If your internet connection is spotty or weak, gmail will have trouble receiving and loading emails.
run a speed test on your computer or phone to see if your connection is slow. and if the problems persist, disconnect from the internet and reconnect. you may also need to manually reset your internet router, or even try using another device to check your email.
make sure your accounts are set up correctly if you are using the iphone mail app
some problems may occur when using gmail on your iphone. If you’re using the Mail app on an iPhone, you’ll need to make sure your Google account is set up and linked correctly.
1. Open settings and scroll down to mail.
2. tap accounts and then add account.
3. Choose the email provider you use and sign in to the designated account.
4. once you’re signed in, your gmail account should be linked to your iphone’s mail app.
gmail on an iphone can also have problems with imap, which is the system that allows information to flow to and from your smartphone. if it is off, there are simple steps to enable it.
in a computer web browser
1. open gmail and click the gear icon in the upper right corner and then click view all settings.
2. select the forwarding and pop/imap tab.
3. scroll down to imap access and click enable imap.
on your iphone
1. Open safari, go to gmail.com and log in to your account.
2. Tap go to gmail mobile site and tap the link at the bottom of the screen.
3. Tap more in the bottom left corner.
4. scroll down and tap view gmail and tap desktop.
5. tap settings and then the forwarding and pop/imap tab.
6. Scroll down to imap access and tap enable imap.