Shark robotic vacuums are revolutionary home cleaning devices: they work on a variety of surfaces and you can control them through of a smartphone application. It’s possible to send them to specific rooms, have them work on a schedule, and some units even self-clean. But what should you do if it’s not working as expected?
If your Shark vacuum won’t connect to WiFi or your phone, you may have a weak internet connection or a bug Simple file within the application. Restarting will solve most problems. Always make sure you are using the correct WiFi and password.
This article will explore some common causes of connectivity issues with your Shark vacuum and the app and discuss how to resolve the issues.
Shark vacuum won’t connect to phone
If her La Shark vacuum won’t connect to your phone, you won’t be able to fully control the device. This can lead to unscheduled cleanings or missing rooms. Before checking for errors, make sure you have downloaded the app and that your unit is designed for smartphone integration.
Causes
Only robot units are designed for Work with the smartphone app. Also, the app no longer runs on older smartphone systems, which means that if you have an iPhone running on iOS 11 or earlier, the app won’t work.
Also, the Shark vacuum cleaner connects to smartphones via WiFi connection inside the house. If your phone is not connected to WiFi or has been left in airplane mode, for example, it will not be able to pair with the device.
Another common reason why you may have trouble connecting to your phone is a error within the application. This can be a small corruption within a file that can cause the app to crash or not work as expected.
How to fix it
Start by checking that your phone is running with the correct configuration. App compatible software:
- For iPhone, you will need iOS 12 or higher
- For Android, you will need 6.0 and higher
A Once you have the correct version of the app running on the latest version of your phone software, double check that both your phone and unit are running on the same WiFi network.
To set up your robot Shark with WiFi, follow these steps:
- Place the robot on the base and make sure it is turned on
- Make sure your phone is connected to your home WiFi
- In the app, select the plus symbol to add a new device
- Press and hold the ‘dock’ and ‘max’ buttons on the top of the unit at the same time until you hear a beep and the WiFi light starts blinking
- Within the app, connect the robot to the same WiFi network as your phone – you’ll need to enter the WiFi password to connect
- Naming and registering your robot vacuum
If the light on your Shark robot vacuum is blinking, that could indicate a different problem.
You can see a step-by-step guide Step on how to connect your smartphone to your Shark vacuum in the following video:
If your phone and unit are connected to the same WiFi, but the connection between them isn’t working, try deleting the app and reconnecting. install it. This will remove all local files stored on your device, one of which may be corrupted. When you reinstall the app, it will start again and should connect easily.
Shark Vacuum won’t connect to WiFi
There are a few reasons why your Shark vacuum won’t connect to WiFi. Unfortunately, without a stable WiFi connection, you will not be able to control the device. To get the most out of your robot vacuum, make sure you have a stable and reliable Internet connection throughout your home.
Causes
Some common problems that can affect your Shark vacuum’s WiFi connection include:
- Entering the wrong WiFi password
- You have a dual-band WiFi router
- There is a problem connecting the app to the WiFi, such as being too far from the router
Most of these problems are easy to fix. But many can be resolved by making sure you have a strong enough connection before bringing the new appliance into the house. The connection may not be strong enough to handle the robot vacuum in areas with unreliable Wi-Fi.
How to fix it
Start by verifying that you have entered the Wi-Fi password -Fi correctly.Follow the steps described above to set up the WiFi connection, enter the password carefully, be aware of capital letters and special characters.
If you have a dual-band router, the robot is probably trying to connect to the wrong frequency. Shark vacuum cleaners will only connect to 2.4GHz networks and will not work with 5GHz networks. You can check your router type on the manufacturer’s website and always select the 2.4GHz network when choosing Wi-Fi.
In many cases, closing the app completely will help to reset any bugs that may be causing connectivity issues. . Make sure you are close to the router when it is working, have a strong signal, please restart the app and try again. In some cases, you may also need to restart your phone.
Copyrighted content owner: ReadyToDIY.com and was originally published on 2021-02-22.
If all else fails, reboot the router and start the process over again, connecting to the app and your phone, as mentioned above. You may need to wait a few minutes for the router to reboot.
In some rare cases, you may want to try resetting your Shark vacuum to see if it clears up any errors in the system.
Shark vacuum won’t stay connected to WiFi
In case If your Shark vacuum will connect but not stay connected to WiFi, it is most likely a signal strength issue. The unit may stop working the further you get away from the WiFi router. When installing your new appliance, make sure to locate it in the center of the house, as close to the router as possible.
Causes
When your unit does not stay connected to WiFi, the reason more plausible would be that you can’t connect as you get further away from the router. Especially in larger houses, there may be some dead spots that WiFi cannot penetrate. This could be due to your distance from the router or interference such as larger metal objects like the refrigerator.
How to fix it
If the WiFi signal is weaker in certain parts of the house, try replacing the router with a newer version. This will help boost the signal to more areas. In particularly large homes, it is possible to purchase WiFi boosters, which will extend the range of the signal.
The article copyright owner is ReadyToDiy.com for this article. This post was first published on February 22, 2021.
When the problem is due to interference or obstacles, you should consider moving the router to a more optimal location.
Shark Vacuum won’t connect to the app
Sometimes , the WiFi lights will turn on, but the Shark vacuum will have trouble accessing the app. As mentioned above, it is essential to have the latest version of the app along with the correct operating system on your phone. An iPhone running iOS 11 or earlier will not be able to use the app.
Causes
A weak Internet connection may allow your device to register WiFi but not connect completely. Similarly, trying to set up the machine from a different room may prevent proper connectivity and the app may not work properly.
How to fix it
When setting up the device, make sure to be seated close to the unit for optimal signal strength. If the signals are strong but the app does not connect, try restarting both the app and the unit. Make sure the vacuum is docked and turned on, and when restarting, turn it off for at least ten seconds.
Final Thoughts
Most connection issues with your Shark vacuum cleaner will be a result of strained or large internal WiFi signals within the app or phone. To troubleshoot connectivity, make sure your devices are connected to the same WiFi and close together during connection.
Make sure the vacuum is on and close to the router, and if something isn’t connecting properly , try restarting the application and the drive to clear any internal files that may have been corrupted.
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ReadyToDIY is the owner of this item. This post was published on February 22, 2021.
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