Public folders are designed for shared access and provide an easy and effective way to collect, organize, and share information with others in your workgroup or organization. Mail-enabling a public folder allows users to post to the public folder by sending an email message to it. When a public folder is mail-enabled, additional settings are available for the public folder in the Exchange Administration Center (EAC), such as email addresses and mail quotas. In the Exchange Management Shell, before a public folder is mail-enabled, use the set-publicfolder cmdlet to manage all of its settings. Once the public folder is mail-enabled, use the set-publicfolder and set-mailpublicfolder cmdlets to manage the settings.
If you want Internet users to send mail to a mail-enabled public folder, you must set additional permissions using the add-publicfolderclientpermission cmdlet.
For additional management tasks related to managing public folders, see the public folder procedures.
what do you need to know before you start?
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estimated time to complete: 5 minutes
To ensure that Internet users can send email messages to a mail-enabled public folder, the public folder must have at least the createitems access right granted to the anonymous account. for information on how to do this, see Allow anonymous users to send email to a mail-enabled public folder later in this article.
You must have permissions assigned before you can perform this procedure(s). to see what permissions you need, see the “public folders” entry in the sharing and collaboration permissions topic.
For information about keyboard shortcuts that can be applied to the procedures in this topic, see the keyboard shortcuts in the exchange admin center.
use the eac to enable or disable mail for a public folder
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navigate to public folders > public folders.
In the list view, select the public folder you want to mail-enable or mail-disable.
In the details pane, under mail settings, click enable or disable.
A warning box appears asking if you are sure you want to enable or disable email for the public folder. click yes to continue.
If you want external users to send mail to this public folder, be sure to follow the steps to allow anonymous users to send email to a mail-enabled public folder.
use the exchange management shell to mail-enable a public folder
This example enables public folder help desk mail.
This example enables mail from public folder reports in the marketing public folder, but hides the folder from address lists.
If you want external users to send mail to this public folder, be sure to follow the steps to allow anonymous users to send email to a mail-enabled public folder.
For detailed syntax and parameter information, see enable-mailpublicfolder.
use the exchange management shell to disable mail from a public folder
This example mail disables the marketingreports public folder.
For detailed syntax and parameter information, see disabled-mailpublicfolder.
allow anonymous users to send email to a mail-enabled public folder
You can use the outlook or exchange management shell to set permissions on an anonymous public folder account. you cannot use the eac to set permissions on the anonymous account.
use outlook to set permissions for the anonymous account
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Open outlook using an account that has been granted owner permissions on the email-enabled public folder you want anonymous users to send mail to.
navigate to public folders – <username>.
Navigate to the public folder you want to change.
right-click the public folder, click properties and then select the permissions tab.
select the anonymous account, select create items under type, and then click ok.
Use the exchange management shell to set permissions for the anonymous account
This example sets the createitems permission for the anonymous account on the “customer feedback” mail-enabled public folder.
For detailed syntax and parameter information, see add-publicfolderclientpermission.
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