E-mail is an excellent tool for communicating with other users over the Internet. In addition to messages, e-mail allows users to send and receive pictures, videos (small), documents, and other media by way of
attachments
. The following sections show you how to download, open, and save e-mail attachments sent to your inbox.
Watching: Gmail download all attachments
How to download webmail attachments.
How to open and save webmail attachments.
How to save offline e-mail program attachments.
How to download webmail attachments
The directions in this section are for web-based e-mail services, also known as
webmail
. These services require an online account to access them (e.g., Gmail or Yahoo! mail).
Watching: How to Download, Open, and Save E-mail attachments.
Google Gmail
Log in to your
Gmail
account and then open the message containing the attachment(s) you want to download.Any attachments are shown in the bottom-left corner of the message’sbody
(A).To download the attachment(s), move yourmouse cursor
over each of them and click the download arrow that appears (B).
Once you’ve downloaded the e-mail attachment, a prompt appears to let you know that the process is complete. The location of this prompt and the related instructions depend on the
Internet browser
you’re using. For further information, see:
How to open and save webmail attachments
.
Outlook.com (formerly Hotmail)
Log in to your
Microsoft Outlook
e-mail account, and open the message containing the attachment(s) you want to download.The attachments are above the body of the message (A).Move your mouse over the right side of the attachment and click the down arrow that appears (B).From thedrop-down menu
that appears, select Download (C).
Once you’ve downloaded the e-mail attachment, a prompt appears to let you know that the process is complete. The location of this prompt and the related instructions depend on the
Internet browser
you’re using. For further information, see:
How to open and save webmail attachments
.
Yahoo! mail
Log in to your
Yahoo!
account and then open the message containing the attachment(s) you want to download.The attachment(s) are below the body of the message (A).Move your mouse over the right side of the attachment and click the down arrow that appears (B).
Once you’ve downloaded the e-mail attachment, a prompt appears to let you know that the process is complete. The location of this prompt and the related instructions depend on the
Internet browser
you’re using. For further information, see:
How to open and save webmail attachments
.
How to open and save webmail attachments
Different browsers use different methods for viewing and moving e-mail attachments. Once your attachment is downloaded, select your preferred browser from the list below and follow the directions.
Tip
Once the file is downloaded, it can be opened from your downloads folder, see:
Where are the files I downloaded using my web browser?
Tip
Once you’ve opened the downloaded file with the appropriate program, you may
save
it to the
storage device
of your choosing.
Google Chrome
After the download has completed, a prompt appears in the lower-left corner of the browser window.
Click the download prompt to open the file.
Mozilla Firefox
After the download has completed, a
prompt
appears in the center of the browser window. Click Save File.
Once the download has completed, it may be accessed through the Downloads section of the Library folder by pressing
Ctrl+J
.
Double-click
the download to open the file.
Internet Explorer
After the download has completed, a
prompt
appears at the bottom of the browser window in the middle. Choose Run or Save to open the downloaded media.
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Press
Ctrl+J
to view your downloads.
In the View Downloads window, locate your download and click the Run button to open the file.
Microsoft Edge
After the download has completed, a
prompt
appears at the bottom of the browser window in the middle. Choose Open or Save to open the downloaded media.
Press
Ctrl+J
to view your downloads folder.
Double-click
the download to open the file.
Opera
Upon clicking the attachment, you are prompted to choose a location where the download should be saved. When you’ve decided, click Save.
When the download completes, press
Ctrl+J
to open the Downloads folder.In the Downloads window, locate your download and click the Run button to open the file.
How to save offline e-mail program attachments
This section has directions for saving attachments from messages sent through e-mail programs you install in Windows, not those that are web-based.
Mozilla Thunderbird
Open the e-mail message containing the attachment.
Right-click
the picture or file choose Save As or Save Image.Specify the location you want to save the file. You may also change the file name at this point.
Microsoft Outlook
In newer versions of Outlook (Outlook 2010 and later), if the attachment is a separate file,
right-click
the file and select Save As. You can then save the file anywhere on your computer. If there are multiple attachments in the e-mail, select the Save All Attachments option.
In older versions of Outlook (before Outlook 2007), there is no Right-click to save option like the others. However, there are a few workarounds to save your e-mail images and files. You may have to try more than one option depending on your version of
Outlook
.
Open the e-mail message and under the Message tab, select Other Actions, then View in Browser. This method allows you to save your attachments the same way you would with Internet e-mail (listed above).You can copy an image to the
clipboard
and
paste
it into photo editing software, such as
Paint
or
Photoshop
. Once the image is pasted, you may save it by opening the File menu, then choosing Save or Save As.Open the e-mail message and save it as anHTML
file by clicking File on the top-left corner, then select Save As, and choose the format Web page. This method saves all the embedded pictures in one folder, making it useful when you want to download multiple images from the same message.
E-mail on an iPad or iPhone
If you are viewing e-mail on an
iPad
or iPhone and want to save an attachment, follow the steps below.
For pictures:
Open the e-mail message.Tap the photo in the e-mail to view the photo fullscreen.Tap and hold your finger down on the image.In the menu that appears, select Save Image.
For other attachments:
Open the e-mail message.Tap the attachment to download it.If the attachment doesn’t open on its own, look for it in your downloads app.
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Additional information
How to delete or move e-mail messages.
Categories: Mail